Justin Lucas
Saginaw,TX
Summary
Driven professional with a background at Amazon, adept in customer service and time management. Excelled in optimizing processes for efficiency, enhancing customer satisfaction, and contributing to successful aviation missions in the United States Marine Corps. Demonstrates exceptional attention to detail and cross-functional teamwork, achieving significant improvements in operational outcomes.
Overview
8
8
years of professional experience
Work History
Air Associate
Amazon
10.2021 - Current
- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
Aviation Operations Specialist
United States Marine Corps
07.2016 - 07.2024
- Assisted in the planning and execution of complex aviation missions, contributing to successful outcomes.
- Utilized advanced software programs to track flights accurately in real-time, enabling prompt responses to any arising issues or changes in circumstances.
- Supported operations by managing professional communications, tracking data and managing records.
- Compiled data and prepared aviation operations and aviation safety reports.
Education
High School Diploma -
Saginaw High School
Saginaw, TX06.2016
Skills
- Customer Service
- Time Management
- Attention to Detail
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Quick Decision Making
- Workplace Safety
- Cross-Functional Teamwork
Timeline
Air Associate
Amazon
10.2021 - Current
Aviation Operations Specialist
United States Marine Corps
07.2016 - 07.2024
High School Diploma -
Saginaw High School