JUSTIN LEE
Norco,CA
Summary
Passionate and detail-oriented Instructional Designer with a strong background in compliance and accreditation within higher education. Currently pursuing a Master of Science in Learning Design and Technology, bringing expertise in developing engaging and effective learning experiences. Proficient in eLearning tools such as Articulate Storyline, Adobe Captivate, and various Learning Management Systems (LMS). Demonstrated ability to work collaboratively with senior leadership and instructional design teams to enhance educational programs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Accreditation Specialist
American Career College
2021.03 - 2023.07
- Evaluated accreditation visits for three affiliate campuses through ABHES regulatory requirements and standards
- Drafted 3 new program applications and conducted regular market research for new program launches
- Completed 2 full annual reports and published quarterly college catalog records per year
- Submitted accreditation fees and managed record-keeping through archiving software.
Distribution Manager
P.E. Wholesale Corp
2020.09 - 2021.01
- Coordinated closely with customer service representatives to address any shipping or delivery issues promptly, improving overall customer satisfaction rates.
- Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
- Optimized distribution processes by implementing efficient inventory management systems.
- Increased client retention by providing superior customer service.
Marketing Associate
Staples
2019.12 - 2020.08
- Consulted with customers on printing and marketing materials
- Designed graphics and handled complex order intake.
- Boosted brand visibility by developing and executing targeted marketing campaigns.
- Enhanced social media presence with creative content and effective targeting.
- Supported design process of various promotional materials including brochures, flyers, banners, and advertisements.
- Collaborated with sales team to drive revenue growth, implementing data-driven marketing tactics.
Store Consultant
FedEx Office Print and Ship Center
2019.01 - 2019.10
- Provided consultative services for printing and shipping products
- Completed financial paperwork and managed daily sales reports.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Store Consultant
FedEx Office Print and Ship Center
2019.01 - 2019.10
- Provided consultative services for printing and shipping products
- Completed financial paperwork and managed daily sales reports.
Registrar
Bethesda University
2018.08 - 2018.12
- Processed official documents and transcript requests
- Managed student records and checked course grades
- Assisted Chief Academic Officer (CAO) with drafting academic calendar and student agreements.
- Ensured accurate student records by diligently maintaining and updating information in database.
- Coordinated effectively with admissions offices to streamline acceptance notifications and enrollment procedures for incoming students.
Student Services Administrator/DSO
Kernel University
2015.06 - 2018.06
- Collected and reported student data to accreditation agencies
- Managed all aspects of student admissions and enrollment
- Provided academic counseling and ensured complete student files
- Coordinated with Department of Homeland Security on student visas and SEVIS updates.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Established organized filing system that streamlined document retrieval and reduced misplaced files.
Academic Life Coach
Spectrum Educational Lab
2013.03 - 2014.06
- Tutored students and provided lessons on career options
- Taught SAT courses and administered practice tests.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.
Paralegal
Law Offices of Ernest Kim
2012.02 - 2013.03
- Assisted with legal cases and prepared various legal documents
- Filed documents with municipal courts and interpreted laws for clients.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Edited and proofread legal documents to verify accuracy.
Education
Master of Science in Learning Design and Technology -
University of San Diego
San Diego, CA05.2025
Bachelor of Arts in Philosophy -
University of California, Riverside
Riverside, CA06.2015
Associate of Science in Paralegal Studies -
Mt. San Antonio College
Walnut, CA02.2012
Skills
- Instructional Design (ADDIE, UDI/UDL)
- E-Learning Development (Articulate Storyline 360, Rise 360, Adobe Captivate)
- Learning Management Systems (LMS) Management
- Accessibility Expertise
- Graphic Design (Adobe Photoshop, Illustrator, Canva)
- Microsoft Office Suite (Outlook, Excel, PowerPoint, Word, Publisher)
- Strong Writing and Drafting Abilities
- Effective Communication and Collaboration
- Microsoft Office
- Training delivery
- Curriculum Design
- Detail Oriented
- Accreditation standards
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Internal Audits
- Regulatory examinations
- Compliance documentation
- Audit Support
- Audit oversight
- Analytical Thinking
Certification
- Articulate Storyline Certified
- Adobe Captivate Specialist
References
Available upon request.
Timeline
Accreditation Specialist
American Career College
2021.03 - 2023.07
Distribution Manager
P.E. Wholesale Corp
2020.09 - 2021.01
Marketing Associate
Staples
2019.12 - 2020.08
Store Consultant
FedEx Office Print and Ship Center
2019.01 - 2019.10
Store Consultant
FedEx Office Print and Ship Center
2019.01 - 2019.10
Registrar
Bethesda University
2018.08 - 2018.12
Student Services Administrator/DSO
Kernel University
2015.06 - 2018.06
Academic Life Coach
Spectrum Educational Lab
2013.03 - 2014.06
Paralegal
Law Offices of Ernest Kim
2012.02 - 2013.03
Master of Science in Learning Design and Technology -
University of San Diego
Bachelor of Arts in Philosophy -
University of California, Riverside
Associate of Science in Paralegal Studies -
Mt. San Antonio College
- Articulate Storyline Certified
- Adobe Captivate Specialist
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