Justin Warren Lawson Hallettsville, TX - GC Texas
Hallettsville,TX
Summary
Dynamic professional with extensive experience in operational leadership at Wendy's International. Proven expertise in cash management and customer service, driving team performance and enhancing guest satisfaction. Skilled in strategic decision-making and workforce development, successfully implementing inventory management strategies that reduced waste and optimized stock levels.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Shift Manager
Smith Dairy Queens Ltd.
04.2024 - Current
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members on food safety protocols and operational procedures.
- Managed inventory levels, ensuring timely replenishment of stock and minimizing waste.
- Implemented scheduling processes to optimize staff coverage during peak hours.
Driver
4P Trucking
05.2023 - 03.2025
- Operated heavy-duty vehicles safely and efficiently across diverse terrains.
- Conducted pre-trip inspections to ensure vehicle compliance with safety regulations.
- Maintained accurate delivery logs, ensuring timely and reliable transportation of goods.
- Collaborated with dispatch team to optimize routing for improved delivery efficiency.
Shift Leader
Loves Travel Stop
07.2013 - 07.2016
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Managed inventory levels, facilitating timely restocking of supplies to optimize sales potential.
- Implemented process improvements that enhanced efficiency and reduced wait times for customers.
Assistant Manager
Wendys International
08.2014 - 04.2016
- Led team in achieving operational excellence through streamlined processes and effective training programs.
- Developed and implemented inventory management strategies to optimize stock levels and reduce waste.
- Mentored staff on customer service best practices, enhancing guest satisfaction and loyalty.
- Analyzed sales data to identify trends, informing strategic decisions for menu offerings and promotions.
Education
GED -
Rice Consolidated
Altair, TXSkills
- Cash management
- Strategic decision-making
- Customer service expertise
- Workforce development
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Shift Manager
Smith Dairy Queens Ltd.
04.2024 - Current
Driver
4P Trucking
05.2023 - 03.2025
Assistant Manager
Wendys International
08.2014 - 04.2016
Shift Leader
Loves Travel Stop
07.2013 - 07.2016
GED -
Rice Consolidated