Juston Hill
North Richland Hills,TX
Summary
Hello, my name is Juston Hill. I bring over a decade of experience in fast-paced environments, consistently recognized for delivering prompt, accurate service paired with strong communication and problem-solving skills. I'm passionate about finding creative solutions to complex challenges and continuously seek opportunities to grow and master new technologies. I also take pride in providing personalized support and building strong, lasting customer relationships.
Overview
10
10
years of professional experience
Work History
Route Sales Representative
Frito-Lay (PepsiCo, Inc.)
04.2024 - Current
- Delivered and merchandised Frito-Lay products to retail locations, ensuring proper inventory and freshness.
- Built and maintained strong relationships with store managers to maximize sales opportunities.
- Managed stock levels, created engaging product displays, and monitored expiration dates.
- Operated a company vehicle and adhered to safety regulations while following a designated sales route.
- Maintained accurate sales records and provided exceptional customer service.
Customer Service Representative / Safety Specialist
Full Potential Solutions (Uber)
03.2023 - 10.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, addressed concerns, and escalated issues when necessary.
- Delivered prompt and real-time solutions across supported platforms.
- Updated customer account information and processed billing adjustments and refunds.
- Maintained service standards in a high-volume call center environment.
Wax Operator / Die Tech
Howmet Aerospace
05.2019 - 07.2022
- Injected, pattern repaired, gauged, and assembled wax components.
- Worked across all dies and machinery to maintain efficient production flow.
- Contributed to team operations in a high-volume manufacturing setting.
Customer Service Representative
The Results Companies LLC
11.2020 - 05.2021
- Answered a high volume of inbound calls in a fast-paced call center environment.
- Resolved customer concerns with professionalism and efficiency.
- Provided information on services and products and guided customers through troubleshooting steps.
- Maintained accurate customer records and escalated complex issues as needed.
Correctional Officer III
Texas Department of Criminal Justice
11.2015 - 03.2019
- Searched for contraband, monitored offender activity, and maintained security of housing, work, and high-access areas.
- Climbed stairs and ladders, enforced disciplinary rules, and managed safety-sensitive records.
- Provided technical guidance to junior staff and complied with regulations and offender health/safety procedures.
Education
Enterprise Network Technician Certificate -
Great Plains Technology Center
Lawton, OK01.2012
High School Diploma - undefined
Big Pasture High School
Randlett, OK01.2011
Skills
- Customer Service
- Network Support
- Computer Networking
- Microsoft Windows / Windows OS (XP/Vista/7/10)
- Leadership
- Computer Hardware
- Technical Support
- Security
- Climbing
- Heavy lifting (up to 200 lbs)
- CPR Certified
- Strong math and analytical skills
- Team collaboration and independent reliability
- Fast learner with professional demeanor
- Neat, clean, and professional appearance
- Comfortable standing for long time periods
- Late-night shift availability
- Active Listening
- Microsoft Word
- Billing Adjustments and Refunds
- Time Management
- Understanding of iOS and Android devices
- Good with Numbers and Mathematics
- Quick Study
- Reliable team worker/member
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You're only given a little spark of madness. You mustn't lose it.
Robin Williams
Timeline
Route Sales Representative
Frito-Lay (PepsiCo, Inc.)
04.2024 - Current
Customer Service Representative / Safety Specialist
Full Potential Solutions (Uber)
03.2023 - 10.2023
Customer Service Representative
The Results Companies LLC
11.2020 - 05.2021
Wax Operator / Die Tech
Howmet Aerospace
05.2019 - 07.2022
Correctional Officer III
Texas Department of Criminal Justice
11.2015 - 03.2019
High School Diploma - undefined
Big Pasture High School
Enterprise Network Technician Certificate -
Great Plains Technology Center
Preferred Salary
$54,400 annually
Section name
“You’re only given a little spark of madness. You mustn’t lose it.” — Robin Williams
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