Justus Kemp
Springfield,MO
Summary
Professional manager with strong focus on team collaboration and achieving results. Proven ability to lead and develop teams, adapt to changing needs, and drive operational success. Skilled in strategic planning, performance management, and relationship building. Reliable and consistently deliver on organizational goals.
Overview
9
9
years of professional experience
Work History
District Manager. (Springfield/St.Louis)
ATT
04.2024 - Current
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Supervised various locations, enforcing high-quality standards of operation.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
District Manager (Denver/Colorado Springs Territory)
Verizon
01.2023 - 04.2024
- Led team of 50+ employees across 17 Verizon stores in the Denver/Colorado Springs territory by recruiting, retaining, coaching, and developing employees
- Implemented and executed strategic sales plans to meet company goals, initiatives, and objectives
- Provided leadership and mentorship to store managers and sales representatives by establishing strong culture, resulting in improved results and morale
- Oversaw district operations through reviewing P&Ls, managing labor, monitoring inventory distribution/shrink, ensuring proper merchandising, and auditing locations
- Planned, identified, communicated, and delegated key responsibilities and practices to store managers to ensure a well rounded business model
- Provided and modeled extraordinary customer service to ensure maximum customer satisfaction
- Worked collaboratively with regional sales director and other district managers on the status, direction, and needs of the district
Manager / Dual Manager /General Manager
Verizon
11.2020 - 01.2023
- Created a high performing store/team by recruiting, coaching, and developing team members resulting in becoming the number 1 store in the region
- Simultaneously handled day to day operations of multiple stores while also executing sales quotas and company initiatives
- Promoted healthy, competitive culture within store and district by upholding company's core values
Front End Team Lead
Sam’s Club
01.2016 - 01.2020
- Provided member service by identifying member needs and concerns and providing guidance/support
- Assisted management with supervision of associates by assigning duties, communicating goals, training, and providing daily direction
- Developed, communicated, and implemented processes and best practices to meet business needs by collaborating with managers, co-workers, business partners, and customers
Education
Associate of Arts -
Ozark Technical Community College
Springfield05-2017
High School Diploma -
Mountain Grove High School
Mountain Grove05-2015
Skills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Customer Service
- Training and coaching
- Goal Setting and Performance Metrics
- Operations Management
- Sales management
- Team Development
- Multi-unit management
- Interpersonal Communication2
- Interpersonal Communication
Timeline
District Manager. (Springfield/St.Louis)
ATT
04.2024 - Current
District Manager (Denver/Colorado Springs Territory)
Verizon
01.2023 - 04.2024
Manager / Dual Manager /General Manager
Verizon
11.2020 - 01.2023
Front End Team Lead
Sam’s Club
01.2016 - 01.2020
Associate of Arts -
Ozark Technical Community College
High School Diploma -
Mountain Grove High School
Similar Profiles
SANJARBEK BAKHODIROVSANJARBEK BAKHODIROV
PPX Expert at ATTPPX Expert at ATT
Courtney MartinezCourtney Martinez
Loyalty Representative at ATTLoyalty Representative at ATT
Shane GobleShane Goble
Sales Associate at ATTSales Associate at ATT