MARIANA CASTANEDA
McAllen,TX
Summary
Looking to expand my knowledge and work experience. District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
District Manager/Operations Manager
Pilot, A Maersk Company
06.2018 - 12.2023
- OVERSEE THE DAILY OPERATIONS OF 6 DEPATMENTS AND 38 EMPLOYEES IN THE STATION
- OPTIMIZING THE TRANSPORTATION NEEDS OF THE COMPANY AND MAKING SURE WE LOWER COST AND INCREASE MARGINS
- WEEKLY MEETING WITH RVP ON TOPICS OF P&L REPORTING AND KEEPING KPI SCORES ON TOP.
- WEEKLY MEETINGS WITH PERSONAL AND COMMUNICATING OUR STATION PERFORMANCE
- WEEKLY MEETING ON ALL TABLEAU REPORTS
- ASSIST WITH DAILY INBOUND AND OUTBOUND FREIGHT
- MANAGE WAREHOUSE, MAKING SURE ALL EMPLOYEES WERE IN COMPLIANCE WITH ALL REGULATIONS REQUIRED BY TSA
- UPDATE ALL EMPLOYEES WITH TSA TRAINING AS WELL AS WITH SOP'S
- MINIMIZE OVERTIME AND MAXIMIZE THE WORKFLOW
- I ALSO MADE SURE ALL EMPLOYEES WERE UP TO DATE WITH ALL SAFETY REGULATIONS THAT FIT OUR INDUSTRY
- WEELY MEETING WITH SALES DEPARTMENT FOR NEW AND CURRENT BUSINESS STARGAZING HOW WE COULD IMPROVE AND WHAT AREAS WERE THE WEAKEST AND WHAT WAS OUR STRONGEST.MONTHLY HR UPDATES AND PERFORMANCE REVIEWS FOR QUARTERLY MEETINGS WITH RVP'S
- ASSIST WAREHOUSE WITH PALLETIZING MATERIAL WHEN SHORT STAFFED.
- MANAGE 8 STORES FOR PROFABILITY KPI SCORRING AND TEAM TRANING.
Driver Manager/Dispatcher
IHR Transport
07.2021 - 06.2022
- Answer all customer service issues, make sure drivers deliver on time, Make sure all product is secure and safely loaded on to the truck, communicate with the drivers on all routes
- Dispatch their southbound loads
Operations Manager
McNite Logistics LLC
03.2019 - 07.2021
- ANSWER ALL INCOMING CALLS BILLING
- AP/AR OVER SEE ALL TRUCKING OPERATIONS
- Keep TRACK OF LEDGER.
Operations Manager/Dispatcher
Ayala Transport
11.2015 - 10.2017
- Answer all incoming calls, distribute all mail, greet customers, schedule appointments for random drug testing
- Verifying all drivers D Land running MVR reports.
Dispatcher/Load Planner
Americorp Xpress
07.2011 - 10.2015
- Dispatch 78 trucks on dry van, answer incoming calls update customers and schedule pick up and delivers make sure all customers are updated load status
- Pre-plan drivers with their next load
- Taking to brokers and getting the best rates.
Education
Associate in Administration -
University of Texas at Brownsville
Brownsville, TX08.1999
Skills
- Call Center (2 years)
- Customer Service (6 years)
- Dispatch (10 years)
- Intermodal (10 years)
- Logistics (10 years)
- Trucking (10 years)
- Administrative Assistant
- Receptionist
- Scheduling
- Personal Assistant Experience
- Insurance Verification
- Clerical Experience
- Inventory Control
- Payroll
- Operations Management
- QuickBooks
- Event Planning
- Office Management
- Human Resources
- Microsoft Outlook
- Administrative Experience
- Freight Experience
- Budgeting
- Profit & Loss
- Recruiting
- Forecasting
- Tableau (4 years)
- KEY PERFORMANCE INDICATORS (4 years)
- Supply chain
- Proposal writing
- Profit & loss
- Financial planning
- Project management
- Team management
- Business development
- Supervising experience
- Customer relationship management
- Negotiation
- E-commerce
- Salesforce
- Operations management
- Transportation management systems
- Purchasing
- Compliance management
- Revenue Generation
- Operations Oversight
- Territory Management
- Leadership Development
- Budget Management
- Customer Service
- Employee Scheduling
- Leadership Skills
- Team Leadership
- Decision-Making
- Attention to Detail
Certification
Driver's License
Personal Information
Relocation: Anywhere
Timeline
Driver Manager/Dispatcher
IHR Transport
07.2021 - 06.2022
Operations Manager
McNite Logistics LLC
03.2019 - 07.2021
District Manager/Operations Manager
Pilot, A Maersk Company
06.2018 - 12.2023
Operations Manager/Dispatcher
Ayala Transport
11.2015 - 10.2017
Dispatcher/Load Planner
Americorp Xpress
07.2011 - 10.2015
Associate in Administration -
University of Texas at Brownsville
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