Justyce Cardiel
Colorado Springs,CO
Summary
Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
Work History
Assistant Manager
The Human Bean
2900 E Platte Ave
10.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Barista
Kangaroo Coffee
Colorado Springs, CO
05.2019 - 10.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, and utensils daily
- Maintained regular and consistent attendance and punctuality.
Education
Sand Creek High School
Colorado Springs, CO05.2019
Skills
- Relationship Building
- Verbal and Written Communication
- Cash Handling
- Cleaning and Sanitizing
- Customer Retention
- Customer Service
- Calm Under Pressure
Timeline
Assistant Manager
The Human Bean
10.2022 - Current
Barista
Kangaroo Coffee
05.2019 - 10.2022
Sand Creek High School