Justyn Cruz
Anaheim,CA
Summary
Industry driven individual with 16yrs in the Bar/Nightlife industry.
Accomplished professional known for enhancing guest experiences through effective team leadership and innovative problem-solving. Proven ability to manage operations and drive profitability in high-paced environments.
10+ years in bartending/management experience with creative cocktail making and knowledge in spirits and cocktail history. Skilled in high volume, fast craft & daytime bar settings, creating regulars and frequent returning guests.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
The District Lounge
Orange, CA
01.2022 - 03.2026
- Oversaw daily operations to ensure smooth service and optimal guest experiences, built relationships with guests to create regulars.
- Developed and implemented strategic marketing initiatives to increase customer engagement & boost sales.
- Managed all bar, server & security staff, trained all staff, and performance evaluations to build a high-performing efficient team and promoted within based off good performance and work ethic.
- Analyzed financial reports to identify cost-saving opportunities and enhance profitability.
- Did all scheduling, invoices, daily money handling, ordering & repairs that were needed for the bar.
- Managed all entertainment bookings and set up monthly events as well as one off special events.
- Worked closely with spirit brands and beer brands to promote new specials and activations to create events.
- Created marketing content such as videos and photos to promote the venue.
- Saw substantial growth in the business over the last year with 20%+ boost in sales per month.
Lead Bartender
Urbana Mexican Gastronomy
Anaheim, CA
05.2019 - 03.2020
- Supervised daily bar operations, ensuring efficient service and adherence to quality standards.
- Trained and mentored junior bartenders, enhancing team performance and customer satisfaction.
- Developed innovative cocktail recipes, incorporating seasonal ingredients to elevate menu offerings.
- Managed inventory levels, reducing waste through effective stock rotation and ordering practices.
- Money handling and end of the night close outs
Assistant Bar Manager
The Boulevard
Costa Mesa, CA
12.2014 - 04.2019
- Supervised daily bar operations ensuring high service standards and customer satisfaction.
- Created monthly events with music entertainment and worked closely with liquor and beer brands to promote the brands with fun special events
- Trained and mentored staff on cocktail preparation and customer interaction techniques.
- Developed innovative drinks for seasonal menus enhancing overall guest experience and engagement.
Education
High School Diploma -
Katella High School
Anaheim, CASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Accomplishments
Succeeded in building the business profits into getting bonus incentives as a reward.
Certification
RBS
Food Handlers
Timeline
General Manager
The District Lounge
01.2022 - 03.2026
Lead Bartender
Urbana Mexican Gastronomy
05.2019 - 03.2020
Assistant Bar Manager
The Boulevard
12.2014 - 04.2019
High School Diploma -
Katella High School