Juwan Burks
Edwards,MS
Summary
Experienced professional with 6 years of experience in the United States Army with skills in wheeled vehicle mechanic. Helpful Network Analyst currently looking for a suitable position with a reputable and forward-looking company. Offering 5 years of comprehensive experience in supporting network communications and infrastructure architecture.
Overview
7
7
years of professional experience
Work History
Network Analyst
Jackson Public Schools
Jackson, MS
11.2021 - Current
- Supports the district by installing and supporting Windows desktops, peripherals, and application software packages
- Supports LANs in regards to Windows desktops and peripheral installation and maintenance
- Provides Level 2-3 support to end users.
- Installs and configures Windows desktops and applications
- Prepares and maintains site level documentation
- Improves technical skills by researching manuals and reading related technical publications
- Configures and test network hardware such as routers, switches, hubs and bridges.
- Assists various departments in maintaining network security by configuring remote routers and firewalls.
- Works with outside vendors and teams to develop voice and data wiring infrastructure.
- Optimize, improve, expand and upgrade network capabilities and connectivity through network monitoring tools.
- Configures hardware devices and software settings to optimize network performance.
- Provides technical support on LAN and WAN equipment installations, configurations and upgrades.
Wheeled Vehicle Mechanic
United States Army
Clinton, MS
12.2016 - 12.2022
- E4 in the United States Army National Guard
- Provided outstanding customer service
- Accurately read, understood, and carried out written instructions
- Attends monthly safety meetings to ensure machine operation safety
- Promoted shop safety by working in a safe manner
- Preformed basic shop setup
- Maintained positive relationships with all customers
- Safe and efficient operation of vehicles
- Supported technicians in equipment maintenance and repair
- Read work orders and prepare for shop setup
- Maintained 100% accountability of all assigned equipment worth more than 8,000,000
- Maintained fleet of wheeled vehicles, review work orders, complete route maintenance to prevent future break downs.
- Performed repairs, including removing, cleaning and replacing parts and systems.
- Conducted routine preventive maintenance checks and services on company vehicles.
- Maintained power assisted brake systems, wheeled vehicle suspension systems, wheel and hub assemblies and wheeled vehicle hydraulic steering systems.
- Inspected, serviced, repaired, replaced, adjusted and tested vehicle systems, subsystems and components.
- Examined vehicles to determine extent of damage or malfunctions.
- Ordered special replacement parts and components for heavy equipment.
- Changed out transmissions according to manufacturer's specifications using a transmission jack.
- Repaired air conditioning systems in wheeled vehicles by replacing compressors or condensers.
- Replaced fuel pumps, water pumps and other related components in gasoline powered engines.
- Tested drivetrain components for proper performance before reassembly into the vehicle.
Contractor (Field Technician)
Field Nation
06.2017 - 10.2019
- Performed preventative maintenance on equipment and systems to ensure optimal performance.
- Provided technical support to customers via phone, email and in person.
- Installed software applications according to customer specifications.
- Assisted in developing training plans for technicians on the use of new technology.
Education
Associate of Arts in General Studies -
Hinds Community College
Raymond, MS05.2021
Associate of Arts in Carpentry -
Hinds Community College
Raymond, MS05.2017
Skills
- Mac OS
- Beyond Trust
- Active Directory
- Office Suite
- Samanage Ticketing System
- Putty
- Intune
- PMCS
- Material handling equipment systems
- Blueprints
- Maintenance Repair
- Recovery Options
- Troubleshooting
Timeline
Network Analyst
Jackson Public Schools
11.2021 - Current
Contractor (Field Technician)
Field Nation
06.2017 - 10.2019
Wheeled Vehicle Mechanic
United States Army
12.2016 - 12.2022
Associate of Arts in General Studies -
Hinds Community College
Associate of Arts in Carpentry -
Hinds Community College
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