JUWAN TISDALE
North Brunswick,NJ
Summary
Business development and client relations professional with experience managing customer accounts, coordinating cross-functional teams, and preparing proposals and RFPs in both product and technology sales environments. Skilled at serving as the primary point of contact between customers and internal stakeholders, resolving escalations, and keeping orders, ERP data, and project details accurate and on track. Known for reliable follow-through, clear communication, and building lasting client relationships.
Overview
11
11
years of professional experience
Work History
Product Development Coordinator
American Spraytech
Branchburg, NJ
02.2024 - Current
- Assisted in managing account for Fortune 500 consumer packaged goods client, contributing to increased production volume and successful new product launches.
- Coordinate cross-functionally between customers and internal teams to keep product development and delivery timelines on track.
- Led open order reports and facilitated recurring customer meetings to address issues promptly, serving as primary contact for reorders and inquiries within 24 hours.
- Manage open order reports and lead recurring customer meetings to review and resolve issues, serving as the primary point of contact for reorders and inquiries within 24 hours.
- Collaborated with cross-functional teams to identify customer needs and enhance product initiatives.
- Coordinated product development timelines and project milestones to ensure timely completion of initiatives.
Services Sales Executive
SHI International Corp.
Somerset, NJ
08.2021 - 01.2022
- Identified and pursued opportunities to enhance engagement profitability through collaboration with customers and internal teams.
- Coordinated customer meetings with company-approved partners and internal resources to ensure effective communication and project alignment.
- Served as escalation point for customer matters, proposing and implementing tailored service solutions to address specific needs.
- Collaborated with cross-functional teams to develop tailored solutions for diverse client needs.
Business Development Manager
SHI International Corp.
Somerset, NJ
06.2019 - 08.2021
- Prepared technical and professional RFPs and client correspondence, translating complex requirements into clear, client-ready proposals that enhanced client understanding and engagement.
- Generated supporting documentation that strengthened customer outreach and business development efforts.
- Generated supporting documentation that bolstered customer outreach and supported business development initiatives.
- Conducted competitive analysis to inform strategic planning and positioning within the industry landscape.
Inside Account Executive
SHI International Corp.
Somerset, NJ
02.2018 - 06.2019
- Executed cold calling and prospecting techniques to profile accounts and establish new customer relationships, enhancing customer acquisition.
- Supported customers in selecting, deploying, and managing IT environments to optimize their operational effectiveness.
- Facilitated customer meetings by coordinating with internal resources.
- Coordinated customer meetings with internal resources to ensure alignment and address customer needs effectively.
- Leveraged CRM tools to track account activities and optimize customer interactions effectively.
- Cultivated strong relationships with clients to identify needs and provide tailored solutions.
Marketing Assistant
Comprehensive Healthcare Systems
Edison, NJ
06.2017 - 12.2017
- Collaborated with Marketing VP to develop lead generation strategies and support sales initiatives.
- Conducted high volume of cold calls, managing call databases to enhance outreach efforts.
- Reviewed and prioritized stakeholder requests for proposals.
- Conducted a high volume of cold calls and managed call databases.
- Developed and executed marketing campaigns to enhance brand awareness and drive engagement.
Creative Content Organizer (Intern)
The Southwest Council
Mantua, NJ
10.2015 - 11.2015
- Executed marketing campaign to enhance brand awareness and drive website traffic.
- Presented data-driven reports to leadership, highlighting key insights from research analysis.
- Collaborated with team members to implement social media campaign that boosted engagement.
Education
Bachelor of Arts - Communication Studies
Rowan University
Glassboro, NJ05.2016
Skills
- Business Development
- Client Relations
- Project Management
- Strategic Management
- ERP
- Order Management
- Proposal Development
- RFP Development
- Cross-Functional Collaboration
- Escalation Resolution
- Issue Resolution
- Stakeholder Communication
- Microsoft Office
- Adobe Creative Suite
Timeline
Product Development Coordinator
American Spraytech
02.2024 - Current
Services Sales Executive
SHI International Corp.
08.2021 - 01.2022
Business Development Manager
SHI International Corp.
06.2019 - 08.2021
Inside Account Executive
SHI International Corp.
02.2018 - 06.2019
Marketing Assistant
Comprehensive Healthcare Systems
06.2017 - 12.2017
Creative Content Organizer (Intern)
The Southwest Council
10.2015 - 11.2015
Bachelor of Arts - Communication Studies
Rowan University