Juwayriah Syed
Quincy,MA
Summary
I have recently completed my undergraduate program in Psychology major with a minor in Human Resources, having a strong interest in understanding people and their behaviors. I aim to apply my academic knowledge in dynamic settings within a great organization where I can learn, develop, and grow my career in the Human Resources function.
Overview
3
3
years of professional experience
Work History
Case Manager
Clearbrook
01.2024 - 05.2024
- Provided support and guidance to families navigating the complexities of disability care resources.
- Conducted thorough evaluations of client progress, adjusting case plans as needed to maximize success.
- Streamlined case management processes by implementing efficient tracking systems for documentation and reporting purposes.
- Responsible for maintaining accurate data within SPSS, client billing/budgeting, building care plans, and preserving employer/medical information.
- Visited homes and program areas to supervise and gain hands-on experience.
Front End Associate
Marshalls
07.2022 - 07.2023
- Provided exceptional customer service, handled queries, and ensured a positive shopping experience.
- Handled cash registers and followed operational procedures to ensure efficient store operations
- Partnered with store leader, and cross-functional team members to meet store financial targets.
Councelor
Schaumburg Park District
08.2021 - 02.2022
- Engaged with 40 children (ages 5-11) to help them with their homework and school projects/assignments.
- Proven capability to connect with children, fostering a compassionate understanding of their challenges; resolved conflicts or challenges that arose among children within the program. Ensure child safety and well-being.
- Provided support to the on-site manager and fellow counselors as and when necessary.
Sales Intern
Americloud Solutions
04.2021 - 05.2021
- Acquired clients and established relationships with restaurant owners to promote and sell products on the platform.
- Assisted the sales team in identifying leads by conducting market research and having continuous dialogue with owners.
- Maintained and updated customer records in the CRM system, ensuring data accuracy and completeness.
Education
Bachelor of Arts - Applied Psychology, Human Resource Management
University of Illinois Chicago
Chicago, IL05.2024
Associate of Arts -
Harper College
Palatine, IL05.2022
Skills
- Microsoft
- Excel
- SPSS
- Microsoft Office
- Outlook
- Problem-solving
- Data entry and analysis
- Records management
- Progress evaluations
- Client relationship management
- Relationship building
- Email and telephone etiquette
- Critical thinking
- Team building
Languages
English
Full Professional
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Case Manager
Clearbrook
01.2024 - 05.2024
Front End Associate
Marshalls
07.2022 - 07.2023
Councelor
Schaumburg Park District
08.2021 - 02.2022
Sales Intern
Americloud Solutions
04.2021 - 05.2021
Associate of Arts -
Harper College
Bachelor of Arts - Applied Psychology, Human Resource Management
University of Illinois Chicago
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