JUWLIEE MADRIGAL
Student
Fresno,CA
Summary
The company advertised and provided services such as maintenance for solar panels, windows, and gutter systems. Responsibilities included managing bookings, handling client transactions, and contributing to the company's growth. I swiftly addressed customer complaints, particularly regarding cleanliness, showcasing problem-solving skills. As a team leader, I organized and taught a children's game, managed equipment storage, and facilitated team bonding. Additionally, I hold a certification in safety management. A group of dedicated volunteers also spent hours cleaning and sanitizing the park, ensuring a clean space for both children and residents.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Assistant
Sun Bright Solar
Fresno, California
05.2020 - 08.2024
- Solar panel cleaning, door to door sales, write up invoices, collect payments, schedule appointments, cold calling, customer services, customer support
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Organized booking schedules and managed client traction's
- Key role in significant expansion of company
Assaiant Coach
Central East High
Fresno, California
05.2024 - 08.2024
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Developed code of conduct for team, promoting discipline and respect both on and off field.
- Reduced player injury rates with the implementation of tailored warm-up routines and strength conditioning exercises.
- Conducted regular performance evaluations, providing athletes with constructive feedback and setting clear goals for improvement.
- Collaborated with school officials to ensure student-athletes' academic and athletic commitments were balanced effectively.
Volunteer
Beautify Fresno
Fresno, California
08.2023 - 09.2023
- Maintained clean, neat, and operational facilities to serve program needs
- Worked in team environment to maintain high levels of productivity.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- A committed group of volunteers set aside time in there day to clean the park.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Tutor
Central East High
Fresno, California
08.2023 - Current
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
Education
High School Diploma -
Central East High School
Fresno, CA 08.2020 - 06.2024
Skills
- Performance Tracking
Community service
Problem-solving
Leadership qualities
Time management
Positive attitude
Teamwork and collaboration
- Material Setup
- Performance Tracking
Timeline
Assaiant Coach
Central East High
05.2024 - 08.2024
Volunteer
Beautify Fresno
08.2023 - 09.2023
Tutor
Central East High
08.2023 - Current
High School Diploma -
Central East High School
08.2020 - 06.2024
Assistant
Sun Bright Solar
05.2020 - 08.2024
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