Juwlor Topor
Business Analyst
San Jose,CA
Summary
Quality Assurance Analyst with experience in detailed technical specifications. Offers collaborative style and has outstanding communication skills. Expertise in test reporting and defect resolution.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Quality Assurance Analyst
Bill Wilson Center
San Jose, United States
12.2017 - Current
- Contributes to review, implementation, and updates of agency wide privacy policies, standards, procedures, and controls.
- Reviews information systems designs to adequately incorporate privacy controls around choice, consent, collection, notice, use, retention, disposal, and third-party disclosures, where applicable.
- Identifies and investigates privacy incidents that violate agency privacy policies.
- Investigates privacy complaints and adopts appropriate steps to respond to and address complaints.
- Identifies, develops, and aligns techniques to aggregate, or de-identify data.
- Identifies information assets and classifies them based on their level of sensitivity, value, and criticality.
- Assists with risk analyses of agency privacy projects and capabilities.
- Completes Sensitive Information Inventories (SIIs), Privacy Threshold Analyses (PTAs), and Privacy Impact Assessments (PIAs), and creates reports, charts, and other material, as needed, to demonstrate findings.
- Assists in development and review of privacy training material and serves as privacy training instructor to educate and update employees on privacy requirements, issues, and best practices.
- Facilitates training, awareness, and communication of privacy matters, including compliance requirements, agency wide.
- Maintains awareness of and reports on applicable Federal and State privacy laws and standards, as well as monitors advancements in information privacy technologies.
- Use SQL, Test Director and TestBench to assist with completing projects.
- Fixed identified issues and improve workflows by 20%.
- Created and achieved product quality objectives and met product specifications.
- Participated in requirements and used case reviews.
- Reported progress, test metrics and results to project stakeholders.
- Mentored and coached team members on QA topics and strategies.
- Adhered to software quality assurance best practices, policies and processes.
Data Analyst
Just In Time Transportation, Inc.
Milpitas, CA
11.2020 - 10.2022
- Identified and documented detailed business rules and use cases based on requirements analysis.
- Researched and resolved issues regarding integrity of data flow into databases.
- Analyzed transactions to build logical business intelligence model for real-time reporting needs.
- Documented effective and replicable methods for extracting data and data sources.
- Developed table using SQL.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Collaborated with business-unit leaders to identify and mitigate problems.
- Tested data prediction algorithms based on historical data to improve workflow by 40%.
- Upheld security and confidentiality of documents and data within area of responsibility.
- Extracted and interpreted data patterns to translate findings into actionable outcomes.
- Synthesized complex analytics-derived insights into easy-to-understand, actionable recommendations for business users.
Education
MBA - Business Management
California State University, Sacramento
Sacramento, CA 10.2022 - 12.2022
Master of Arts - Economics
California State University - Sacramento
Sacramento, CA 09.2013 - 05.2015
Skills
Personally Identifiable Information (PII) inventory, information classification, and privacy threat modeling
Privacy principles, Privacy-by-Design, phases of the Software Development Life Cycle, and related terminology, trends, and activities utilized by medium to large complex organizations
Privacy impact assessment (PIA) methodology, including interviewing and identifying risks
Methods of research and report preparation, writing, and presentation
ISO 9001
Quality assurance
SQL and databases
Asset Tracking Information Center (ATIC)
HTML and CSS
Microsoft Visio
Data quality assurance processes
CISSP - progress
Studying to take CISSP exam in January 2023.
Timeline
MBA - Business Management
California State University, Sacramento
10.2022 - 12.2022
Data Analyst
Just In Time Transportation, Inc.
11.2020 - 10.2022
Quality Assurance Analyst
Bill Wilson Center
12.2017 - Current
Master of Arts - Economics
California State University - Sacramento
09.2013 - 05.2015