Juyeon Hong
Orlando,FL
Summary
Friendly and reliable. Skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.
Overview
1
1
year of professional experience
Work History
Food and Beverage Attendant
Disney
10.2023 - 01.2024
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Improved overall efficiency by assisting with kitchen tasks during peak hours or staff shortages.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
Merchandise Associate
Disney
07.2023 - 10.2023
- Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
- Greeted, serviced, and thanked all customers.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
Associate of Science - Nursing
Valencia College
Orlando, FL08-2027
Skills
- Food safety
- Kitchen support
- Sanitation standards
- Guest services
- Beverage preparation
- Meal prep
- Customer service excellence
- Cleaning and sanitizing
- Teamwork
- Computer skills
- Cash register operation
Languages
Korean
Native or Bilingual
Timeline
Food and Beverage Attendant
Disney
10.2023 - 01.2024
Merchandise Associate
Disney
07.2023 - 10.2023
Associate of Science - Nursing
Valencia College
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