Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jwan DAVIDSON

Indianapolis,IN

Summary

Professional HR expert with comprehensive experience in talent acquisition, employee relations, and benefits administration. Proven ability to enhance team collaboration and drive results through effective communication and conflict resolution. Skilled in handling multiple tasks with flexibility and efficiency, consistently meeting changing organizational needs. Recognized for reliability and strong interpersonal skills that foster positive workplace culture.

Overview

12
12
years of professional experience

Work History

Residential Contractor

Davidson Property Group LLC.
01.2024 - Current
  • Leveraged strong negotiation skills to secure competitive bids from subcontractors without compromising service quality or scope of work commitments.
  • Increased client satisfaction by consistently delivering high-quality residential construction projects on time and within budget.
  • Proactively addressed potential construction issues by conducting thorough pre-construction site assessments and developing contingency plans.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Hired and oversaw subcontractors to meet project needs.
  • Implemented strategies to reduce costs, improve productivity and reduce waste.

Human Resource Partner

Amazon Inc., Pill Pack LLC
08.2022 - 12.2023
  • Partnered with 15 business leaders to innovate, implement and deploy HR strategies focused on employee engagement, internal customer service, talent management, organizational effectiveness, and workforce planning for 4 lead pharmacists, 24 pharmacists and 150 pharmacy techs.
  • Coached, developed and supported leadership through decision making with empathy and sound judgment through leadership 1:1s, round tables and training.
  • Influenced and guided partners to prioritize employee experience and customer obsession when innovating.

Senior Human Resource Assistant

Amazon Inc.
01.2019 - 08.2022
  • Provided strategic and hands on Human Resource support for a 600-person fulfillment center. Execute people initiatives, provide great internal customer support, and drive HR functional excellence and process improvement.
  • Performed daily maintenance of HRIS (Peoplesoft) systems: entering new employees, issuing time cards, updating employee information and benefits enrollments.
  • Provided hands-on support with payroll, benefits, and scheduling needs ensuring all employment and payroll verification are completed in a timely manner.
  • Completed daily and weekly ad-hoc reports to be distributed to seven FC managers and the corporate office.
  • Assisted Safety Department managers with conducting new-hire orientations, welcome and brief employees on safety.
  • Managed employee relations with prompt conflict resolution strategies.
  • Enhanced employee satisfaction by implementing effective policies and procedures.

Human Resource Manager

Lowe's Companies, Inc.
02.2018 - 06.2019
  • Developed and implemented processes and procedures in adherence with HR best practices and legal guidelines.
  • Facilitated training and development to managers to ensure execution of effective leadership principles, employee relations, and engagement strategies.
  • Spearheaded talent acquisition and on-boarding strategies, maintained PeopleSoft database, and administered all benefit and payroll operations for up to 200 employees.
  • Headed leadership development for all managers, and maintained accountability for employee on-boarding training, and continuous professional development to support strategic succession planning.
  • Drove conflict management, employee relations, and employee discipline initiatives, ensuring fair, and timely conflict resolutions.

Assistant Store Manager

Lowe's Companies, Inc.
02.2016 - 02.2018
  • Driving business operational success leveraging key decision-making strategies to enhance sales, customer service, vendor contracts, marketing, and merchandising.
  • Led employee development initiatives through mentoring and strategic staff management; coaching and mentoring staff to achieve goals.
  • Performed wide-ranging HR duties including staff hiring, on-boarding, training, payroll, employee development, employee relations, benefits manager, and similar duties.
  • Achieved the highest employee engagement scores within the store and recognized for earning the highest YOY customer engagement increase in 2017.
  • Built strong relationships company-wide in support of driving customer service initiatives; awarded multiple HR/customer service awards.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Department Sales Manager

Lowe's Companies, Inc.
08.2013 - 02.2016
  • Managed a team of 20 employees, providing training, coaching, and development in support of exceeding goals. Led a high-performing team of sales specialists and customer service associates to achieve and exceed high-volume sales and profit goals by 4% YOY.
  • Performed wide-ranging HR duties including recruiting, HR support, hiring, on-boarding, coaching, mentoring, employee relations, benefits support, and other related duties.
  • Maintained accountability for department and employee leadership and received numerous awards for excellent leadership abilities.
  • Maintained a strong knowledge of industry trends, emerging technologies, and competitor strategies to inform decision-making for the department.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Fostered a positive work environment within the department by promoting open communication channels among team members and recognizing top performers.

Education

Bachelor of Science - Adult and Career Education

Indiana State University
Terre Haute, IN
12.2016

Associate of Applied Science - Construction Technology and Management

Vincennes University
Vincennes, IN
12.2009

Skills

  • HR analytics
  • Organizational development
  • Talent acquisition
  • Benefits administration
  • Employee recognition programs
  • Performance management systems
  • Employee engagement strategies
  • Leadership development

Timeline

Residential Contractor

Davidson Property Group LLC.
01.2024 - Current

Human Resource Partner

Amazon Inc., Pill Pack LLC
08.2022 - 12.2023

Senior Human Resource Assistant

Amazon Inc.
01.2019 - 08.2022

Human Resource Manager

Lowe's Companies, Inc.
02.2018 - 06.2019

Assistant Store Manager

Lowe's Companies, Inc.
02.2016 - 02.2018

Department Sales Manager

Lowe's Companies, Inc.
08.2013 - 02.2016

Bachelor of Science - Adult and Career Education

Indiana State University

Associate of Applied Science - Construction Technology and Management

Vincennes University

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