J. Wesley Bringham
Lakeville,IN
Summary
Multidimensional professional with experience in the areas of operations, project management, customer experience, sales, product development and applications engineering.
Overview
12
12
years of professional experience
Work History
Product Support and Operations Manager
Lippert
08.2016 - Current
- Product development from concept to product launch
- Developed and maintained a team of applications engineers responsible for assisting OEM customers and working with our engineering team to develop and test new products
- Assisted our sales team to develop new business and maintain current accounts
- Developed and maintained relationships with OEM customers as well as internal teams
- Supported internal teams such as Tech institute, Technical Publications, Customer Experience, Call Center, Aftermarket Sales, Quality and Service as a subject matter expert
- Developed and trained a team of field technicians to serve our OEM customers
Operations Manager
Biomat USA
11.2011 - 08.2016
- Managed 25+ team members in the areas of donor intake/processing, phlebotomy, laboratory operations and shipping.
- Implemented and maintained local marketing initiatives
- Took accountability for compliance with all OSHA, FDA and EMA regulations
- Performed regular quality audits of donor records and testing requirements
- Initiated cross functional team meetings to improve communication
- Developed relationships with donors in order to improve donor retention
Education
Associate of Applied Science - Magna Cum Laude
Ivy Tech Community College
South BendSkills
Creative problem solver
Strategic thinker
Effective Communicator
Emotionally intelligent
Adaptable
Authentic
Subject matter expert
Timeline
Product Support and Operations Manager
Lippert
08.2016 - Current
Operations Manager
Biomat USA
11.2011 - 08.2016
Associate of Applied Science - Magna Cum Laude
Ivy Tech Community College
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