Jycette Bailyanne
Houston,TX
Summary
I am a dedicated and motivated student seeking a career opportunity in Human Resources to apply my training, problem-solving, and interpersonal skills. I am passionate about enhancing employee development, improving workplace efficiency, and fostering a positive and collaborative work environment. I am eager to contribute to a dynamic HR team while gaining hands-on experience in talent acquisition, employee relations, and HR operations. A strong legal foundation gained through a paralegal degree enhances attention to detail, documentation accuracy, and compliance awareness. Skilled in organizing and preparing documentation, maintaining confidentiality, and ensuring efficient workflow. Demonstrated success in fostering positive employee experiences, promoting collaboration, and adapting to evolving organizational needs. Known for excellent problem-solving and interpersonal skills that support strategic HR goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PACKER
AMAZON, INC.
07.2022 - Current
- Packed over 800+ customer orders per shift with 99% accuracy, ensuring timely and damage-free deliveries
- Trained and coached 30+ associates as an ambassador, providing cross-training and retraining to improve performance and versatility
- Optimized inventory flow in Rebin, by reducing mis-sorts through precise product placement
- Inducted 1,200 items per hour, maintaining a steady workflow and exceeding rate targets
- Operated PPMIX and SmartPac systems to streamline packing processes, increasing efficiency to meet CPTs deadlines
- Resolved inventory discrepancies in Problem Solve, recovering misplaced items, reducing errors in outbound, and returning overages to inventory
- Managed Slam Lane operations, ensuring accurate shipping label application, fixing errors, and reducing misshipped orders
Customer Service Specialist
FORT BEND COUNTY HEALTH AND HUMAN SERVICES
02.2021 - 11.2022
- Maintained high professionalism in customer service, protecting private information and ensuring adherence to company privacy guidelines
- Assisted thousands of residents with scheduling COVID-19 vaccination appointments, ensuring efficient registration and minimal wait times
- Resolved appointment conflicts and addressed resident concerns
STOWER
AMAZON, INC.
09.2020 - 01.2021
- Efficiently Stowed packages and sorted them into delivery routes to meet the customer's promised time
- Assisted in maintaining 6ft social distance during the COVID-19 pandemic for a safe work environment
- Maintained a high accuracy rate while placing items to ensure smooth outbound processing
Education
Bachelor of Human Resources Management -
UNIVERSITY OF HOUSTON VICTORIA
Katy, TX12.2026
Associate in Paralegal Technology -
HOUSTON COMMUNITY COLLEGE
Houston, TX12.2024
Skills
- Microsoft Office
- Word
- Excel
- PowerPoint
- Outlook
- Problem-solving
- Critical thinking
- Data entry
- Teamwork and collaboration
- Attention to detail
Certification
Legal Assistant General
Law Office Clerk
Languages
French
English
Spanish
Timeline
PACKER
AMAZON, INC.
07.2022 - Current
Customer Service Specialist
FORT BEND COUNTY HEALTH AND HUMAN SERVICES
02.2021 - 11.2022
STOWER
AMAZON, INC.
09.2020 - 01.2021
Associate in Paralegal Technology -
HOUSTON COMMUNITY COLLEGE
Bachelor of Human Resources Management -
UNIVERSITY OF HOUSTON VICTORIA
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