Jyllian Solomon
Amityville,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails, multitasking and customer service abilities.
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
8
8
years of professional experience
Work History
Bartender
Rare650
Syosset, NY
08.2023 - Current
- Adapted to the higher level of service and faster pace of a high end steakhouse.
- Refined interpersonal communication, and rapport building
- Greet customers and provided excellent customer service.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Provided drink suggestions to customers based on their preferences.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
Bartender
The Paramount
Huntington, NY
12.2023 - Current
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Assisted in setting up the bar for service shift.
- Processed payments accurately and efficiently with POS system.
English Teacher Volunteer
Masa Israel
Haifa, Israel
07.2022 - 07.2023
- Navigated the language barrier between Hebrew, Arabic, and Russian to teach English to children grades 1-6.
- Used online resources to complement traditional course materials and aid in student learning.
- Required spoken and written student responses to contexts to increase reading comprehension.
- Identified students' level of reading difficulty to provide appropriate reinforcement.
- Integrated media content in class to improve listening skill, speaking skill and vocabulary.
- Taught English classes to students of various levels.
- Created exciting lessons on course material to educate and engage students in classroom.
Bartender
Kasbah Bar
Haifa , Israel
08.2022 - 07.2023
- Developed good working relationships with fellow employees through effective communication.
- Navigated and adapted quickly to working in a foreign country
- Oversaw inventory of liquor, beer, wine, and other beverage items.
- Maintained excellent service through a language barrier
Sales Associate
Free People Movement
Huntington, NY
06.2022 - 08.2022
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
Bartender
Post Office Cafe
Babylon, NY
06.2021 - 08.2022
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Trained new bartenders on drink preparation and upselling techniques.
Account Management Intern
Entertainment Law Firm, The Turtle Bay Group
New York, NY
01.2020 - 03.2020
- Held responsibilities such as reviewing contracts, handling high net worth individual expense reports, reconciling client’s accounts, and verified viable tax deductions per client.
Call Center Representative
Ruffalo Noel Levitz, LLC
Buffalo, NY
10.2019 - 05.2021
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Updated customer accounts, addresses and contact information within call management databases.
- Engaged actively with callers, confirming or clarifying information and diffusing anger.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
Catering Server
Harbor Links Golf Club
Port Washington, NY
06.2016 - 09.2019
- Managed and restocked drink stations.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
- Set up and tore down all catering services in banquet halls and at customer locations.
Beverage Cart Girl
Harbor Links Golf Course
Port Washington, NY
05.2017 - 08.2019
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Anticipated guest needs, refilled drinks and cleared empty glasses.
- Stocked beverage cart fully to engage in rounds on golf course.
- Tabulated sales to reconcile with cash, checks and credit card transactions to close out cart daily.
Sales Associate
Zara
Huntington, NY
11.2018 - 01.2019
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered product questions with up-to-date knowledge of sales and promotions.
Education
BS - Communications
University at Buffalo the State University of New York
05.2021
Interpersonal Communication, Communication in Business, Social Media and Marketing, Public Speaking, Written Communication, Communication in Organization, Technical Communication Alpha Phi Fraternity member- VP of Marketing and Social Media Outreach -
Skills
- Reliable and Responsible
- Relationship Building
- Customer Service
- Service-Oriented Mindset
- Cash and Credit Transactions
- Upselling
- Building rapport
- Excellent communication skills
Interests
Affiliations:
, Women’s Heart Health- Alpha Phi Foundation, American Red Cross Blood Donor, World Wildlife Fund
Timeline
Bartender
The Paramount
12.2023 - Current
Bartender
Rare650
08.2023 - Current
Bartender
Kasbah Bar
08.2022 - 07.2023
English Teacher Volunteer
Masa Israel
07.2022 - 07.2023
Sales Associate
Free People Movement
06.2022 - 08.2022
Bartender
Post Office Cafe
06.2021 - 08.2022
Account Management Intern
Entertainment Law Firm, The Turtle Bay Group
01.2020 - 03.2020
Call Center Representative
Ruffalo Noel Levitz, LLC
10.2019 - 05.2021
Sales Associate
Zara
11.2018 - 01.2019
Beverage Cart Girl
Harbor Links Golf Course
05.2017 - 08.2019
Catering Server
Harbor Links Golf Club
06.2016 - 09.2019
BS - Communications
University at Buffalo the State University of New York
Interpersonal Communication, Communication in Business, Social Media and Marketing, Public Speaking, Written Communication, Communication in Organization, Technical Communication Alpha Phi Fraternity member- VP of Marketing and Social Media Outreach -
Similar Profiles
Christopher FrankChristopher Frank
Stylist/floor Manager at All SaintsStylist/floor Manager at All Saints
Alexa MendezAlexa Mendez
Customer Service Representative at Republic Jet CenterCustomer Service Representative at Republic Jet Center
Christine CaulfieldChristine Caulfield
Relief Veterinarian at Self-employeedRelief Veterinarian at Self-employeed