Jynayah Gallow
Arcata,CA
Summary
Reliable and adaptable leader with a proven history of outstanding leadership, customer operations and personalized care. From supervising high-volume sales to providing support as a Personal Care Assistant. Im able to manage complex systems and operations while maintaining a people first approach, I excel at de-escalating high- stress situations and coordinating team efforts. Allowing me to maintain a safe, and productive environment.
Overview
5
5
years of professional experience
Work History
Personal Care Assistant
Connections Living Services
01.2025 - Current
- Promote client independence by applying a personalized care plan that encourages self-reliance in daily tasks, and social interactions.
- Administer daily medications with strict adherence to schedule, dosage and documentation.
Sales Associate Supervisor
Golfland Sunsplash
05.2023 - 08.2023
- Supervised a team of sales associates, ensuring transactions were processed with accuracy.
- Manged staff schedules and break rotations to maintain continuous operational coverage.
- Maximized de-escalation efforts for guest complaints and ticket disputes, resolving high-stress situations with professionalism and a positive attitude.
Sales Associate
Marshalls
10.2021 - 07.2023
- Assisted guest with product selection and inquiries to enhance guest experience.
- Processed transactions efficiently and assisted guest in selecting and understanding credit card options.
- Maintained store organization and cleanliness.
- Collaborated with team members to achieve sales goals and improve customer service standards.
Sales Associate
Golfland Sunsplash
05.2022 - 09.2022
- Processed daily admission tickets, season passes, and locker rentals using POS software, ensuring accurate credit and cash transactions.
- Diverse customer engagement, to ensure a welcoming atmosphere and a positive guest experience.
Education
High School Diploma -
San Juan High School
Citrus Heights, CA06-2023
Bachelor of Science - Biology
California State Polytechnic University, Humboldt
Arcata, CA12-2008
Skills
- Coaching and Mentoring
- Emotional support
- Personal hygiene assistance
- Housekeeping tasks
- Conflict Resolution
- POS System Proficiency
- Cash Handling
- Proformance Monitoring
- Customer service and engagement
Timeline
Personal Care Assistant
Connections Living Services
01.2025 - Current
Sales Associate Supervisor
Golfland Sunsplash
05.2023 - 08.2023
Sales Associate
Golfland Sunsplash
05.2022 - 09.2022
Sales Associate
Marshalls
10.2021 - 07.2023
High School Diploma -
San Juan High School
Bachelor of Science - Biology
California State Polytechnic University, Humboldt