Jyothi Vangala
Skillman
Summary
Results-driven Exchange and Windows Administrator with over 20 years of experience in designing, installing, configuring, and supporting Exchange environments, including Exchange 2019 and Windows Server 2016. Led complex migration projects, transitioning legacy systems to modern solutions, while ensuring compliance in SEC, SOX, and FDA validated environments. Focused on leveraging technical expertise in VMware, Proofpoint, and PowerShell scripting to enhance system performance and reliability.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Assistant Vice President
Brown Brothers Harriman
05.2016 - Current
- Installed, configured, and administered Microsoft Exchange Server 2016/2019 in complex enterprise environments.
- Managed hybrid Exchange deployments, including on-premises and Microsoft Exchange Online integrations.
- Configured and maintained Database Availability Groups (DAGs) and DAG members for high availability and resilience.
- Administered Microsoft 365 services including Entra ID, Teams, Purview, OneDrive, and SharePoint Online.
- Designed and implemented Microsoft Purview policies across the Microsoft ecosystem to support enterprise data governance.
- Developed PowerShell scripts to automate Exchange administration, reporting, and Microsoft Teams analytics, improving operational efficiency.
- Implemented and managed Exchange Online Archiving and on-prem archiving solutions.
- Implemented Proofpoint TRAP (Targeted Attack Protection) to automatically remove malicious emails from user mailboxes.
- Deployed and maintained SPF, DKIM, and DMARC to strengthen email authentication and domain protection.
- Served as Proofpoint SME, managing DLP, regulatory compliance, and email gateway configurations.
- Collaborated with cybersecurity teams to identify risks and enhance security posture across systems and applications.
- Partnered with Data Loss Prevention team to design, implement, and monitor DLP policies, supporting incident response and strengthening data security.
- Built Power BI dashboards and used Power Automate to streamline workflows and automate operational tasks.
Collaboration Engineer
Cleary Gottlieb Steen & Hamilton LLP
02.2015 - 05.2016
- Administered Exchange and Proofpoint to enhance organizational communication.
- Managing Proofpoint for email gateway.
- Documented and presented features in Proofpoint 8.0 after upgrading from 7.3, initiating implementation of new functionalities.
- Configured new DAG members.
- Performed Exchange 2010 DR test for site failover.
- Upgraded from Lync 2010 and Managing Lync 2013 with click to call.
- Installed and configured Symantec Mail Security 7.5 for Exchange 2010 with Central Distribution Server for management and live updates.
- Installed configured and managing Central Distribution Server for Symantec mail security.
Systems Engineer
Bank of Tokyo(MUFG)
Jersey City
10.2014 - 02.2015
- Installed and configured Exchange 2010 servers to enhance system capabilities for expansion.
- Designed data availability group configuration for improved email resilience.
- Managed Exchange capacity planning and expansion project to support growing user demand.
- Executed Active Directory migration to streamline user management processes.
- Installed and configured new edge pool for Lync 2010.
Sr Enterprise Infra Engineer
MetLife
Somerset
09.2013 - 10.2014
- Developed and executed PowerShell scripts for Active Directory and Exchange, optimizing migration processes.
- Executed the planning, testing, and migration of Shared/Resource mailboxes and adjusted notes room permissions to align with Exchange rooms using PowerShell scripts.
- Executed the migration of data from Lotus Notes to On-Premise Exchange 2010.
- Involved in migration from Lotus Notes to Cloud (Office 365).
- Created PowerShell scripts to streamline the migration process.
- Built a Tool for managing Exchange using PowerShell.
- Configured and Managing Exchange 2010 Federation for calendar availability between office 365 and On-Premise Exchange.
- Managing Discovery mailboxes to use Multi-Mailbox Search for legal.
- Managing On-Premise and Office 365 Exchange day to day Administration.
Sr Messaging Systems Engineer
Emblem Health
New York
03.2013 - 09.2013
- Oversaw Enterprise Vault for 10,000+ users, implementing email archiving, journaling, and FSA.
- Managed Unified Messaging on Exchange 2010 to streamline messaging services.
- Installed, configured, and managed Exchange 2010 to ensure reliable email communication.
- Managed Lync 2010 for Instant Messaging.
- Managed Blackberry Enterprise Server for Blackberry users.
- Oversaw GOOD for iOS to facilitate mobile email management and security.
- Managed Quest Message Stats for reporting for the messaging servers.
- Managed SharePoint for about 200+ top-level SharePoint sites.
- Upgraded from Enterprise vault 9.0.2 to 10.0.3.
Systems Engineer
Inventiv Health
Somerset
05.2011 - 02.2013
- Installed, configured, and managed Quest Migration Manager 8.6 for Active Directory synchronization and directory migration across 10+ AD domains, establishing domain pairs for two-way synchronization.
- Managed Quest Migration Manager for Exchange, overseeing email synchronization and migration, including mailboxes, calendars, free/busy information, and public folders.
- Installed, configured, and managed Exchange 2007 and 2010 in a mixed organization.
- Upgraded and managing Quest Collaboration Services 3.6.1 for Global Address Book synchronization for Active Directory/Exchange Data for more than 10 synchronization partners with one Headquarter.
- Managed two Ironports in a cluster and a management interface for message tracking, monitoring and setting up new email domains.
- Installed, Configured and tested VMware Site Recovery Manager 5.1 (SRM) for VM failover/failback to DR site using Storage Array based replication.
- Migrated 800+ VMs on 100+ ESX 4.1 Hosts to 80+ ESXi 5.1 Hosts.
- Installed, configured and managing VMware vCenter Protect for Patch and custom software deployment.
- Oversaw CommVault operations for data backups, restores, and archiving.
- Documented AD, Exchange and BES in Trac system for Microsoft Health Audit and worked towards remediation.
Exchange Engineer
AIG/Alico/MetLife
Wilmington
05.2010 - 04.2011
- Migrated 5000+ users across multiple countries from Exchange 5.5 to Exchange 2007, utilizing scripts for seamless transition between AIG managed Exchange and Alico managed Exchange.
- Configured send connectors to Proof point Appliances from Hub Transport servers.
- Installed, configured and managed Exchange 2007 3 node active/active/passive cluster in a Windows 2008 Active Directory and Client Access/Hub Transport roles in Round Robin DNS.
- Coordinated with network team to address network-related issues impacting Exchange during migration project, ensuring minimal disruption to services.
- Developed solutions for OWA and BES during MPLS migration for Alico countries with separate Exchange environments, enhancing accessibility for users.
- Worked with proof point team to resolve exchange routing issues.
- Performed GAL synchronization with MetLife and Alico Japan.
- Built outgoing trust between exchange resource forest and 7 active directory forests.
- Day to day administration of end user issues related to Email/Outlook/Blackberry.
- Configured send connectors for email to countries on MPLS.
Systems Engineer
FBN Holding
New York
09.2009 - 04.2010
- Installed, configured and managed VMware vSphere (ESX 4.0) cluster with vCenter 4.0, enabling efficient resource allocation through SVmotion, Vmotion, HA, and DRS.
- Installed, configured and managed Exchange 2007 in a Windows 2008 Active Directory Services with Exchange 2007 Client Access/Hub Transport roles in a Windows 2008 NLB Cluster.
- Installed, configured and managed Symantec Enterprise Vault 8.0, Discovery/Compliance Accelerator.
- Installed, configured and managed Blackberry Enterprise Server 5.0.
- Installed, configured and managed Citrix XenApp 5.0 with Citrix Web Interface/Secure Gateway in a DMZ, facilitating secure web-based remote access to applications.
- Installed, configured and managed Exchange ActiveSync with ISA 2006 in a DMZ for iPhone support.
- Installed, configured and managed RSA Authentication Manager 7.1 with SecurID Soft Tokens on Blackberry/iPhone for Citrix Web Authentication and Cisco SSL VPN authentication.
- Upgraded NetBackup 6.5.4 to NetBackup 7.0 to improve Virtual Machine backup performance by using integrated vStorage API and eliminating the need for a VCB proxy, to restore VMs by using VM recovery wizard, to reduce number of Enterprise Vault backup policies by using enhanced EV agent.
- Upgraded Exchange 2007 to Exchange 2010.
- Installed, configured and managed NetBackup 6.5.4 for Exchange, SQL, File, and VMware Virtual Machines (with built-in VCB Proxy configuration in NetBackup 6.5.4 without VMware integration module) Backup/Restore.
- Installed, configured and managed VMware Converter on NetBackup 6.5.4 server to directly restore VMware Virtual Machines without using a staging machine.
- Installed, configured and managed Shavlik NetChk Protect to scan and deploy service packs and security patches on all the machines.
- Administered server infrastructure and resolved end-user issues, ensuring operational continuity and support.
Systems Engineer
Fortis Bank
Jersey City
11.2003 - 09.2009
- Designed, installed, configured and managed Exchange DR (BCP) using CA WANSyncHA / XOSoft HA for Exchange, Blackberry DR using CA WANSyncHA / XOSoft HA for Blackberry.
- Migrated Exchange 2003 and Windows 2003 Active Directory to Exchange 2007 and Windows 2008 AD, enhancing system compatibility and performance.
- Performed an Inter-forest AD/Inter-org Exchange migration using MS ADMT, Exchange Migration Wizard.
- Installed, configured and managed Ironport cluster for e-mail gateway.
- Designed, installed and configured Ironport fail-over for e-mail gateway DR/BCP.
- Configured Exchange ActiveSync with ISA 2006 for iPhone support.
- Provided technical support for Zantaz EAS and Supervisor applications.
- Installed and configured VMware ESX 3.0, Virtual Center 2.0, VMotion, HA and DRS.
- Upgraded VMware ESX 3.0 to ESX 3.5 and VC 2.0 to VC 2.5.
- Installed and configured VMware Consolidated Backup for Veritas NetBackup/Backupexec to backup Image level Virtual Machine backups on VMware ESX 3.5/3.0.
- Installed, configured and managed VMware ESX disaster recovery (BCP) with EMC Recover Point, ensuring data availability and business continuity.
- Installed, configured and managed Right Fax 9.3 as a corporate fax solution.
- Installed, configured and managed Symantec IM Manager to secure, log and archive IM traffic.
- Consolidated Exchange administrative groups and decommissioned Exchange administrative group/ Exchange Sites/Org.
- Oversaw daily operations of Ironport, mail servers, Blackberry servers, and ESX servers, maintaining optimal performance and reliability.
Education
Bachelor of Engineering - Computer Science
Skills
- Regulatory compliance
- Incident response
- Cybersecurity collaboration
- Microsoft Exchange administration
- Cloud management
- PowerShell scripting
- High availability solutions
Certification
- Microsoft Certified Systems Engineer on Windows 2003 (MCSE)
- Microsoft Certified Systems Administrator on Windows 2003 (MCSA)
Technology
IBM x 335/345/360/365/366/445 and Blade servers, HP ProLiant 6500 / 1600 / DL 380 / DL 580 and BLP Blade Servers, DELL 6650/4600/2650/2600/1750/1650 servers, NetApp FAS2040, EMC CLARiiON CX3-80, IBM FasT, Windows Server 2008/2003/2000/7/Vista/XP/NT, Exchange Server 2010/2007/2003/2000/5.5, WSH, ADSI, WMI, PowerShell, VBScript
Timeline
Assistant Vice President
Brown Brothers Harriman
05.2016 - Current
Collaboration Engineer
Cleary Gottlieb Steen & Hamilton LLP
02.2015 - 05.2016
Systems Engineer
Bank of Tokyo(MUFG)
10.2014 - 02.2015
Sr Enterprise Infra Engineer
MetLife
09.2013 - 10.2014
Sr Messaging Systems Engineer
Emblem Health
03.2013 - 09.2013
Systems Engineer
Inventiv Health
05.2011 - 02.2013
Exchange Engineer
AIG/Alico/MetLife
05.2010 - 04.2011
Systems Engineer
FBN Holding
09.2009 - 04.2010
Systems Engineer
Fortis Bank
11.2003 - 09.2009