Jyothsna Malluri

• Worked extensively on SailPoint IdentityIQ for identity lifecycle management, including user provisioning, de-provisioning, and access modifications, ensuring 99% accuracy in access assignments across enterprise applications.
• Configured and supported Joiner, Mover, and Leaver (JML) processes, automating provisioning for role changes and offboarding, reducing manual access management effort by 40%.
• Onboarded enterprise applications (Salesforce, AD, SCIM 2.0, REST APIs, SQL/Oracle, Snowflake, PeopleSoft, Delimited, Okta, LDAP, Atlassian Jira, ServiceNow and Logical connectors) by performing schema discovery, entitlement aggregation, and provisioning workflow configuration, resulting in faster onboarding by 30%.
• Optimized SailPoint rules and workflows by developing and customizing approval processes with Java/Beanshell scripting, resulting in improved operational efficiency and reduced error rates.
• Cut manual dormant-account review time by over 50% by developing Beanshell and Java scripts to automate identification and remediation of orphaned accounts across Salesforce, Active Directory, and LDAP connectors, strengthening the organization's privileged access management (PAM) posture.
• Executed automation strategies for decommissioning applications, effectively managing entitlement removal and enhancing security by reducing access vulnerabilities.
• Improved connector feed reliability and reduced resolution time by 30% by building automated monitoring for Delimited File connectors that detected aggregation failures and triggered email alerts to application owners.
• Assisted in defining and maintaining Role-Based Access Control (RBAC) by mapping user roles to entitlements and access privileges, simplifying access requests and improving compliance.
• Conducted detailed analysis of access requirements with application teams and applied least-privilege policies to minimize unnecessary access and uphold governance standards.
• Reduced post-deployment defects by 25% by performing end-to-end QA testing for SailPoint enhancements, validating provisioning workflows, aggregation pipelines, and access request functionality against business requirements.
• Supported SOX and NIST-aligned access governance by configuring and maintaining periodic access certifications, assisting application owners in remediating policy violations, and generating custom compliance reports for security audits.
• Implemented least-privilege access controls by working with application owners and security teams to analyze access requirements, map user roles to entitlements, and enforce RBAC policies across enterprise systems.
• Created and maintained custom SailPoint reports to provide visibility into user access, entitlements, certification results, and governance metrics, supporting security audits and management reporting.
• Maintained detailed documentation for application onboarding, connector configurations, and IAM workflows, enabling knowledge transfer and reducing onboarding time for new team members.
• Led cross-functional teams in implementing Agile methodologies, improving project delivery timelines.

Environment: SailPoint 8.1, SQL Developer, ServiceNow, WinSCP, SharePoint, Bitbucket, Jenkins, Agile, Tomcat 5.3/4.x, Postman, Jira

• Overall technical design, development, modification, and implementation of computer applications using existing and emerging technology platforms.
• Develop and customize workflows in the SailPoint Identity IQ for Password Management.
• Working on SailPoint IIQ On-boarding application onto SailPoint.
• Upgrading SailPoint IIQ from 7.2p4 to 7.3. and 8.1
• Working with SQL and ability to query databases.
• Communicating to clients and partners aspects of both the product and the implementation at the technical and/or functional level appropriate for the situation.
• Compiled and documented detailed insights from post-sales requirements to inform operational improvements.
• Working with clients post implementation for user testing, debugging, support, and maintenance.
• Assisting with management of project scope, schedule, status and documentation.
• Analyzed and corrected database connection issues affecting application performance.
• Developed comprehensive firewall protocols to enhance network security and protect sensitive information.
• Developing complex applications using Java, JavaScript, SailPoint IIQ, Oracle, and PLSQL.
• Working on different out of the box and custom connectors like Active Directory, Delimited, JDBC, My SQL, LDAP, Web services (Rest and Soap), Salesforce etc.
• Collaborated on SailPoint deployment initiatives, emphasizing connector configuration and the development of tailored rule workflows.
• Conducted thorough reviews and updates of requirement and design documentation to maintain project standards and compliance.

Environment: SailPoint 7.2p4 to 7.3, 8.1, SQL Developer, Bean shell script, ServiceNow, WinSCP, Microsoft SQL developer, Atom, Splunk, SharePoint, Git, Jenkins, Agile, Tomcat 5.3/4.x

• Develop and customize workflows in the Sail point Identity IQ for Role Creation, Identity Events, Identity Refresh and Policy Violations.
• Upgraded SailPoint from 6.4p3 to 7.0.
• Developed and supported IAM solutions to globally dispersed businesses and customers.
• Implemented and Customized Manage Access and Identity modules as per customer requirements.
• Tested build map rules, creation rules and customization rules to create Employee and Contractor user accounts in SailPoint from their current application's exported feed files.
• Installation, integration and deployment of SailPoint Identity IQ in client environments.
• Participated in and/or User Acceptance Testing and bug-related reengineering efforts.
• Designed, implemented, and educated on SailPoint build processes, code migration, and source control use.
• Worked on different out of the box and custom connectors like Active Directory, Delimited, JDBC, RACF, LDAP etc.
• Responsible to manage Administration functionality for SailPoint applications such as loading data, create roles, create policies, scheduling tasks and run reports for certification campaigns.
• Configured password Services.
• Worked on various Certifications, developed custom tasks and reports.
• Configured and developed custom SailPoint Build Map Rules, Pre-iterate Rules, Integration Config, Before-Provisioning Rules, Customization Rule, and Provision Rule as per the integration requirements.

Environment: SailPoint 6.4p3, 7.0p2, MySQL DB, Microsoft Active Directory Server, Eclipse, JSF, Tomcat 5.3/4.x

• Built LCM workflows to maintain user accounts.
• Involved in upgrade of SailPoint 6.1 to SailPoint IIQ 6.3.
• Rewriting the workflows to encompass the new way of provisioning. Restructured the entire product to reflect direct provisioning across many applications. In the process of upgrading the IdentityIQ product from 6.1 to 6.3.
• Created and Implemented static/dynamic roles. Configured entitlements and policies.
• Design complex exclusion rules, correlation and data loading tasks in Identity IQ.
• Analysis of the specifications provided by the client and help Project Manager to estimate the effort required.
• Extensively worked on identifying, analyzing, and resolving defects and issues with SailPoint IIQ.
• Participated in and/or User Acceptance Testing and bug-related reengineering efforts.
• Designed, implemented, and educated on SailPoint build processes, code migration, and source control use.
• Managed client requirements and configured SailPoint IIQ connectors.
• Configured and developed custom SailPoint Build Map Rules, Pre-iterate Rules, Integration Config, Before-Provisioning Rules, Customization Rule, and Provision Rule as per the integration requirements.
• Setup integration with enterprise platforms & applications such as Active Directory, LDAP Directory and Flat Files.
• Documented the IT security and identity management environment to include processes.

Environment: Sailpoint6.3,6.4, Tomcat 5.3/4.x, GitHub, Sql Developer, Active Directory

• Developed and supported IAM solutions to globally dispersed businesses and customers.
• Worked with JLM Workflows and rules.
• Creating and Implementing static/dynamic roles and Implementation of Self-Service feature, Password features provisioning feature, configuring various roles and policies in SailPoint.
• Worked on Standard Quick links, Lifecycle Manager Quick links and also built and configured custom Quick links for the extension of standard operations.
• Implemented and Customized Manage Access and Identity modules as per customer requirements.
• Installation, integration and deployment of Password Interceptor in client environments.
• Develop and customize workflows in the SailPoint Identity IQ for Password Management.
• Worked on different out of the box and custom connectors like Active Directory, Delimited, JDBC, LDAP, etc.
• Involved in Updating the Requirement and Design documentation.

Environment: Sailpoint 6.1-6.2, OIM, UNIX, HTML, ALM, Clear Case, Clear Quest, MS Access, Excel and SQL (TOAD).