Jyoti Gurung
Saint Paul,MN
Summary
Hardworking and reliable worker with a strong ability to learn quickly and adapt to different work environments. Punctual, professional, and detail-oriented, with a commitment to efficiency, safety, and quality. Skilled in following instructions, working in fast-paced settings, and collaborating with teams to meet production goals. Dedicated to maintaining a strong work ethic and contributing to a productive workplace.
Overview
17
17
years of professional experience
Work History
Assistant Spa Manager
NSTYLE BEAUTY LOUNGE
03.2013 - 12.2021
- Ensuring that NStyle lounges achieve or exceed the goals relating to revenue and cost of operations while providing the highest level of customer service.
- Manage client feedback, client queries, and ensure effective booking.
- Ensure store cleanliness, wait times, service and convenience and working operation of all equipment.
- Oversee all inventory and ordering of retail products and services.
- Recommends/suggests product purchases to customers to maximize product sales and to ensure they are using the right product for their hair type/style.
- Evaluating the technicians on POS system, ensuring the bookings are scheduled properly, and services are completed.
- Ensure the monthly rooster is followed at all times and lieu days are availed as per the schedule, 100% attendance of the staff and the store is not compromised.
Makeup Artist
INGLOT, APPAREL LLC
11.2010 - 02.2013
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Demonstrated and explained use of different beauty products to educate customers.
- Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques.
Skin Care Therapist
KAYA SKIN CLINIC
03.2005 - 11.2010
- Performed advanced skin treatments, including microdermabrasion, chemical peels, laser hair removal, and skin tightening, under the supervision of a dermatologist.
- Assessed client skin concerns and provided personalized treatment plans based on dermatological recommendations.
- Maintained high standards of hygiene, safety, and patient care while handling medical-grade equipment.
- Educated clients on post-treatment care, skincare routines, and recommended products for optimal results.
- Assisted the dermatologist with in-clinic procedures, ensuring seamless patient experience and treatment efficacy.
- Increased client retention by building strong relationships through attentive service and tailored treatments.
- Recommended retail products for at-home use.
- Fostered friendly, warm, and exceptional customer experience.
- Handled busy schedules and stayed on top of key deadlines.
Education
Bachelor of Arts -
North Bengal University
India01.2003
Skills
- Fast learner
- Time management
- Ethics and integrity
- Adaptability to new work environments
- Strong attention to details
- Punctuality and reliability
- Ability to follow instructions
Timeline
Assistant Spa Manager
NSTYLE BEAUTY LOUNGE
03.2013 - 12.2021
Makeup Artist
INGLOT, APPAREL LLC
11.2010 - 02.2013
Skin Care Therapist
KAYA SKIN CLINIC
03.2005 - 11.2010
Bachelor of Arts -
North Bengal University
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