Jyoti Kumari
Janakpur,Nepal
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
6
6
years of professional experience
Work History
Resturent Hostess
HOTEL SITA SHARAN
03.2017 - Current
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Completed daily side work and opening and closing duties without fail.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
BBS - Business Administration And Management
Rajarshi Janak Campus
Janakpur -11, Nepal01.2014
Skills
- Wheelchair Support
- Beverage Preparation
- Dining Customer Service
- Reservation Documentation
- Billing and Payment Processing
- Table Setting Arrangements
- Hands-on experience in using hotel management
coocking
I like cooking Indian, Chinese , Mexican foods
Languages
Hindi
Native or Bilingual
Nepali
Native or Bilingual
Timeline
Resturent Hostess
HOTEL SITA SHARAN
03.2017 - Current
BBS - Business Administration And Management
Rajarshi Janak Campus
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