Jyoti Nair
Glendora,CA
Summary
Talented Account Executive with 18+ years experience in business development and specializing in account management with a proven track record for building business for companies. Developed sales strategy to increase sales by 10%-18% per month. Excelled at generating events with a success of 180%-220% increase in goals. Skilled in working under pressure, adapting to new situations, at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements.
Overview
15
15
years of professional experience
1
1
Certification
3
3
Languages
Work History
Account Coordinator
Tula Skincare
2019.02 - Current
- Plan individual events at Ulta and Nordstrom accounts in the west coast region.
- Organize meetings with executives on zoom calls.
- Ask appropriate open-ended questions to discover customers' needs and requirements.
- Monitor sales history and collaborate with internal teams to optimize sales and identify underperforming accounts.
- Assist in developing and implementing business improvement programs to bring gradual, ongoing improvements to products, processes and services.
- Coordinate individual and group training and education to help generate sales volume.
- Manage shipping and receiving GWPs to accounts and brand ambassadors throughout west coast accounts.
- Build positive relationships with sales associates and management team.
- Kept high average of performance evaluations.
- Earned top spot out of 76 employees across USA for outstanding sales and successful events.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Business Office Manager
Deezmaker
2015.07 - 2019.01
- Assisted in organizing and overseeing assignments to drive operational excellence..
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed trade shows, event planning, event booking, and event promotions.
- Controlled finances to lower costs and keep business operating within budget.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Delivered performance reviews, recommending additional training or advancements.
National Regional Manager
Marula Oil LLC,
2014.04 - 2016.09
- Established and maintained operational standards for 126 locations.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Trained on product knowledge and building sales.
- Set and achieved company defined sales goals.
- Met existing customers to review current services and expand sales opportunities.
- Coordinated training schedules across sites with supervisors and managers, facilitated virtual, in-person and blended learning sessions.
- Helped design training manuals to educate staff for product knowledge and updates on new products.
- Conducted in photo shoots and help develop website for new products launch.
- Opened 46 new accounts.
Account Executive /Coordinator
Perricone MD
2009.04 - 2014.03
- Planned, promoted and facilitated special events and functions and oversaw post-event follow-up.
- Prepared agendas and took notes at meetings to archive proceedings.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Spoke for management team internally and externally under executive guidance and leadership.
- Participated in store meetings and product training sessions to understand and sell items.
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Reached average of 146% of sales goals each year.
- Trained, coached, and mentored new sales associates for maximum performance.
- Performed inventory control procedures to manage stock.
- Managed sales in 35+ Sephora and Nordstrom accounts.
Education
Bachelor of Science - Operations And Production Management
06.1996
Skills
- Event Planning
- Coordinate Schedules
- Administration and Operations
- Troubleshooting and Problem Resolution
- Highly responsible, reliable, friendly, and cheerful
- Visual presentation
- Team leadership, strong communication and interpersonal skills
- Microsoft Office
- Social Media Campaign
- Training and Development
- Account Supervision
Certification
- Certified Special Effects/ Beauty Makeup , MUD, Sherman Oak, CA
- Advanced Management Skills Training, Fred Pryor Seminar, 1998
- Xerox Sales Training, Leesbury VA 1996
Languages
Hindi
Native or Bilingual
Timeline
Account Coordinator - Tula Skincare
2019.02 - Current
Business Office Manager - Deezmaker
2015.07 - 2019.01
National Regional Manager - Marula Oil LLC,
2014.04 - 2016.09
Account Executive /Coordinator - Perricone MD
2009.04 - 2014.03
California State Polytechnic University, Pomona - Bachelor of Science, Operations And Production Management
- Certified Special Effects/ Beauty Makeup , MUD, Sherman Oak, CA
- Advanced Management Skills Training, Fred Pryor Seminar, 1998
- Xerox Sales Training, Leesbury VA 1996
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 13+ staff members.
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteImportant To Me
Career advancementPaid sick leaveHealthcare benefitsWork from home optionCompany CultureWork-life balancePaid time offSimilar Profiles
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