Jyoti Singhi
Seattle,WA
Summary
Dynamic Assistant Manager with a strong track record in staff management and strategic planning. Proven skills in problem-solving and team collaboration, contributing to improved customer experiences and operational efficiency. Detail-oriented professional with a versatile background in operations and customer service. Committed to leveraging expertise in staff management and strategic planning to drive business success and enhance service quality. Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
10
10
years of professional experience
Work History
Assistant Manager
7 11
Monroe, Washington
01.2025 - Current
- Assisted in managing daily store operations and staff scheduling.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Supported management in executing company initiatives and programs effectively.
- Collaborated with management on developing strategic plans for achieving business goals.
Driver Specialist
hop skip
Seattle, Washington
02.2023 - Current
- Operated delivery vehicles safely and efficiently across designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Managed timely pick-up and drop-off of packages for clients.
- Adhered to traffic laws and company policies during all driving activities.
- Assisted in training new drivers on route navigation and safety protocols.
- Provided excellent customer service during interactions with clients at delivery points.
- Maintained cleanliness inside cab area at all times through regular cleaning schedule.
- Managed fuel consumption by driving economically whenever possible.
- Actively monitored traffic conditions along route for potential delays or hazards.
- Picked up clients from specific locations to transport and drop off at destinations.
Chef de Partie
SUBWAYRestaurants
ang mo kio, singapore
12.2017 - 01.2019
- Prepared diverse dishes in high-pressure kitchen environment for upscale restaurant.
- Maintained cleanliness and organization of workstations and kitchen equipment.
- Communicated effectively with front-of-house staff to coordinate service timing.
- Ensured compliance with food safety standards and regulations during meal preparation.
- Worked closely with other chefs to coordinate meal preparation activities during busy shifts.
- Organized the daily mise en place in order to prepare meals efficiently.
- Maintained cleanliness in the kitchen area by washing dishes and wiping down surfaces after each shift.
Chef de Partie
dhillon resident
patiala, IN
12.2016 - 08.2017
- Collaborated with head chef to create seasonal menu offerings and specials.
- Assisted in training junior kitchen staff on food preparation techniques.
- Monitored inventory levels and assisted with ordering supplies as needed.
- Worked closely with other chefs to coordinate meal preparation activities during busy shifts.
- Performed basic cooking tasks such as frying meats or vegetables using various tools including deep fryers or grills.
- Organized the daily mise en place in order to prepare meals efficiently.
- Maintained cleanliness in the kitchen area by washing dishes and wiping down surfaces after each shift.
- Responded quickly and efficiently to any customer complaints regarding food quality or service.
as a trainee
food and bevrage services
vivo city, singapore
03.2016 - 10.2016
- Assisted in daily food preparation and presentation for customer service.
- Maintained cleanliness and organization of workstations and dining areas.
- Supported team members during busy service periods to enhance efficiency.
- Followed safety and hygiene standards while handling food products.
- Communicated effectively with customers to address their needs and preferences.
- Collaborated with kitchen staff to ensure timely meal assembly and delivery.
- Participated in training programs to learn about menu items and service techniques.
- Maintained positive working relationship with fellow staff and management.
Education
Advance Diploma in Food And Beverage Services - Tourism And Hotel Management
Dimension International College
Singapore10-2016
Diploma in Food And Beverage Services - Tourism And Hotel Management
Dimension College
Singapore09-2015
Diploma in Food Production - Chef
Desh Bhagat University
Punjab04-2014
High School Diploma -
Girls High School
Batala03-2004
Skills
- Staff management
- Customer service
- Strategic planning
- Operations management
- Inventory control
- Route optimization
- Team collaboration
- Active listening
- Problem solving
- Orientating and training
- Customer service and satisfaction
- Customer relationship management (CRM)
References
References available upon request.
Timeline
Assistant Manager
7 11
01.2025 - Current
Driver Specialist
hop skip
02.2023 - Current
Chef de Partie
SUBWAYRestaurants
12.2017 - 01.2019
Chef de Partie
dhillon resident
12.2016 - 08.2017
as a trainee
food and bevrage services
03.2016 - 10.2016
Advance Diploma in Food And Beverage Services - Tourism And Hotel Management
Dimension International College
Diploma in Food And Beverage Services - Tourism And Hotel Management
Dimension College
Diploma in Food Production - Chef
Desh Bhagat University
High School Diploma -
Girls High School