KARYN L BRADLEY

• Greet and register patients in the Emergency Room, Outpatient Center, Cancer Center, and Same Day Surgery.

• Work with patients and their families to verify demographic information, insurance, and collect copays and coinsurance as required by the individual’s insurance plan.

• Coordinate admission paperwork with nurses and obtain signatures on documents as required by MediCare.

• Communicate patient questions to the nurses and assist with other administrative tasks such as filing, copying, ordering supplies, and communicating requests to other hospital departments.

• Assist with new hire training; some of my trainees have gone on to receive awards from the hospital.

• I am consistently in the top three each month for POS collections.

• Maintained confidentiality of all patient information in accordance with HIPAA regulations.

• Set current promotional information in the areas of home and children's, assist other areas in setting promotional information.
• Help in the areas of merchandising, shipping and receiving, and markdowns as needed.
• Supervise team of 5 in the absence of the signing lead.

• Open and close store, performing nightly paperwork including deposits.
• Manage a team of four ensuring that customer needs were met, animal care maintained, and animals in the grooming salon were being attended to.
• Set promotional activity for the Cat and Dog departments along with performing markdowns and any floor resets for those areas.
• Assisted with scheduling, hiring, shipping and receiving, and data entry including returns to vendors and damages.