K Windhom Lowe
Milwaukee,WI
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly organized with seven years of experience as Registered Nurse. Offering a proven history of successfully advocating for patients and working with practitioners. Passionate about delivering quality care and facilitating efficient healthcare coordination. Organized and knowledgeable Registered Nurse experienced in treating and caring for patients. Successful in providing fast and accurate assessments and working calmly under pressure. Recognized for collaborating well with doctors to maintain top-notch healthcare practices. Compassion and commitment to caring for people with complex health needs. Froedtert has provided me with the training and resources to deal with : economically disadvantaged , mental illness, Diversity and Inclusion (LGBTQ) issues, and other complex social barriers. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Respond to follow-up needs of clients, follow up on referrals in a timely manner, communicate changes and needs with all members of a client’s interdisciplinary care team.
Overview
7
7
years of professional experience
Work History
Telephone Triage Nurse
Froedtert Hospital
Wauwatosa, WI
01.2023 - Current
- Follow all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Assessed case history and collected triage details to determine appropriate care pathways. Evaluated symptoms and provided guidance on the most effective treatment strategy for optimizing patient care with minimal impact on healthcare system.
- Enhanced communication flow by effectively relaying triage information, enabling seamless interaction between provider and patient with regards to patient disposition.
- Assist in management of patient utilization of health care system and provide patient education relative to health care needs.
- Streamlined appointment scheduling process to ensure prompt access to healthcare services for non-urgent cases.
- Provided guidance to patients regarding general and specific medical care and health concerns.
- Refill patient prescriptions in compliance with Wisconsin Department of Safety and Professional Services Board of Nursing; to meet patient treatment plan recommendations.
- Explain course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Convey treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Registered Nurse, Neurological
Froedtert Hospital
Wauwatosa, WI
10.2017 - 12.2021
- Managed care from admission to discharge
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care. Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Ensured optimal patient care by overseeing direct provision of medical assistance and delegation of nursing duties on the Neurology unit.
- Collaborated with physicians to quickly assess patients and provide necessary treatment, effectively managing changing conditions.
- Administered medications via oral, IV, intramuscular injections , catheter insertion, airway management; in order to monitor patient responses.
- Perform NIHHS (National Institute of Health Stroke Scale). This assessment provides multidisciplinary team members with quantitative measures of stroke-related neurological deficits.
Education
Bachelor of Science - Nursing
Milwaukee School of Engineering
Bachelor of Science - Psychology
University of Wisconsin Milwaukee
Skills
- Evidence-based Protocols
- Patient Advocacy
- Appointment Scheduling
- Symptom Assessment
- Medication refills
- Chronic disease management
- Preventive health
- Healthcare regulations
- Cross-cultural sensitivity
- Resource Utilization
- Physician Collaboration
- Infection Control
- Policy Adherence
- Care Coordination
- Healthcare knowledge
- Patient Care and Education
- HIPAA Compliance
- Direct Patient Care
- Test Interpretations
- Critical Thinking
- Active Listening
- Treatment Recommendations
References
References available upon request.
Timeline
Telephone Triage Nurse
Froedtert Hospital
01.2023 - Current
Registered Nurse, Neurological
Froedtert Hospital
10.2017 - 12.2021
Bachelor of Science - Nursing
Milwaukee School of Engineering
Bachelor of Science - Psychology
University of Wisconsin Milwaukee