Ka-lah Davis
Winston Salem,NC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Bartender
Razzoos
Winston Salem
06.2023 - Current
- Focused on providing excellent customer service by getting to know customer on a personal level
- Developed a trusting relationship and positive rapport with all clients with all bar guests
- Consistently received excellent customer service reviews
- Track liqour orders from all resources, and update the guests when new items are coming
- Train new servers and bartenders making sure they know the core values.
Customer Service Representative / Call Center
Conduent
Winston Salem
07.2021 - 10.2021
- Provided clients with insurance advice, quotes, and issued policies
- Apply a consultative strategy to evaluate customer needs, establish connections, and provide solutions utilizing available products and services.
- Conducted regular follow-up calls with customers after resolving their issues.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Server / Bartender
Texas Roadhouse
Winston Salem
08.2018 - 06.2021
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
- Maintained updated records of liquor orders from multiple resources, ensuring timely communication with guests regarding new arrivals.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
EE Smith High School
06.2016
Skills
- Suggestive Selling
- Complaint resolution
- Data Entry
- Problem-solving abilities
- Listening Skills
- Multi-tasking strength
Timeline
Bartender
Razzoos
06.2023 - Current
Customer Service Representative / Call Center
Conduent
07.2021 - 10.2021
Server / Bartender
Texas Roadhouse
08.2018 - 06.2021
EE Smith High School
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