Kabita Giri
Emeryville,CA
Summary
Proven Desk Clerk at 24hr Service Maintenance Company, adept in front desk operations and delivering exceptional customer satisfaction. Excelled in reservation management and bilingual communication, significantly enhancing guest experience. Skilled in streamlining reception processes, demonstrating a keen focus on efficiency and service quality.
Overview
1
1
year of professional experience
Work History
Desk Clerk
24hr service maintenance Company
San Francisco, CA
04.2024 - 10.2024
- Updated guest profiles with contact information and preferences.
- Answered telephones, directed calls, and took messages.
- Provided excellent customer service by addressing inquiries promptly and efficiently.
- Communicated with customers, employees and vendors to answer questions and address complaints.
Education
Bachelor of Science - Information Technology
San Francisco Bay University
Fremont, CA01-2025
Skills
- Front desk operations
- Appointment setting
- Language proficiency
- Reception management
- Reservation management
- File management
- Customer satisfaction focus
Languages
English
Professional
Hindi
Professional
Nepali
Professional
Accomplishments
- Awarded as best Costumer service Representer of the year 2024.
- Worked as a trainer with fresher.
- Managed all the shifts carefully.
Websites
Timeline
Desk Clerk
24hr service maintenance Company
04.2024 - 10.2024
Bachelor of Science - Information Technology
San Francisco Bay University
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