Kacayla Stokes
American Fork
Summary
I'm a motivated, intelligent, and organized professional with a strong work ethic and commitment to excellence. I take initiative, adapt quickly, and thrive in fast-paced environments where communication and precision are key. I'm dependable, honest, and skilled at managing multiple priorities while supporting team objectives and company goals. I bring integrity, enthusiasm, and a results-driven mindset to every role.
Overview
5
5
years of professional experience
Work History
Hiring and Recruiting Manager
Romex Pest Control
Orem
12.2025 - 04.2026
- Oversaw the full cycle hiring process by interviewing and selecting qualified candidates, coordinating New Employee Orientation (NEO) appointments, facilitating onboarding and training, managing the ordering and distribution of company merchandise, and working directly with leadership to support recruiting, staffing, and employee development across the states.
- Maintained organized hiring documentation, ensured a seamless onboarding experience, and collaborated across departments to meet operational and staffing goals while fostering a positive candidate and employee experience.
Assistant Manager - Corporate Operations
Platinum Dental
07.2022 - 12.2025
- I oversee the daily functions of multiple dental offices across Utah.
- I train and mentor team members, conduct performance reviews, and manage hiring, onboarding, and disciplinary actions.
- I'm responsible for scheduling, monitoring key performance objectives (KPOs), and ensuring operational efficiency and high-quality patient support throughout all offices.
- I work closely with leadership to implement policies, streamline systems, and maintain accountability across departments.
- My role requires strong communication, multitasking, and leadership skills, along with a solid understanding of dental office operations, to keep teams performing at their best and the company running smoothly.
Appliance Specialist
Home Depot
09.2021 - 07.2022
- I assisted customers in selecting appliances by explaining product features, warranties, and delivery options.
- I processed sales transactions, coordinated deliveries, and kept the sales floor clean and organized.
- During my time there, I developed strong product knowledge, learned to manage multiple customer needs at once, and built lasting relationships through honest and reliable service.
- My performance led to a pay increase and greater responsibility within the department, strengthening my communication skills, problem-solving abilities, and confidence in customer service and sales.
Crew Member/Customer Service
Roll Up Crepes
07.2021 - 09.2021
- I assisted customers by taking orders, preparing menu items, and operating the cash register.
- I maintained a clean, organized workspace, ensured orders were accurate and efficient, and provided friendly service in a fast-paced environment.
- The role required teamwork, time management, and strong communication skills to create a positive guest experience.
Education
High School Diploma -
Skyridge High School
Lehi, UTAssociates -
Utah Valley University
Orem, UTSkills
- Leadership and Team Management
- Training and Employee Development
- Scheduling and Operations Coordination
- Customer Service and Client Relations
- Conflict Resolution and Problem Solving
- Performance Evaluation and Accountability
- Organization and Time Management
- Communication and Interpersonal Skills
- Process Improvement and Efficiency
- Adaptability in Fast-Paced Environments
Timeline
Hiring and Recruiting Manager
Romex Pest Control
12.2025 - 04.2026
Assistant Manager - Corporate Operations
Platinum Dental
07.2022 - 12.2025
Appliance Specialist
Home Depot
09.2021 - 07.2022
Crew Member/Customer Service
Roll Up Crepes
07.2021 - 09.2021
High School Diploma -
Skyridge High School
Associates -
Utah Valley University