Kacee Weatherford
Casscade,NJ
Summary
At Ricky's Convenience Market, I led a team as a Cashier Team Lead/Stocker, enhancing customer satisfaction through exceptional service and maintaining high accuracy in financial transactions. My expertise in cash handling and problem-solving, coupled with a knack for training new hires, significantly contributed to our team's efficiency and workflow coordination.
Retail professional prepared for Cashier Team Lead role with extensive experience in overseeing cashier operations and ensuring top-notch customer service. Known for strong focus on team collaboration and achieving consistent results. Reliable, adaptable, and proficient in handling high-pressure situations.
Overview
5
5
years of professional experience
Work History
Cashier Team Lead/Stocker
Ricky's Convenience Market
03.2020 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Trained team members on cash register operation and cash handling.
- Restocked and organized merchandise in front lanes.
Education
Associate of Science -
Danville Community College
Danville05-2021
Associate of Arts -
Danville Community College
Danville, VA05-2021
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Cash register operation
- Cash handling expertise
- Product knowledge
- New hire training
- Payment processing
- Workflow coordination
Timeline
Cashier Team Lead/Stocker
Ricky's Convenience Market
03.2020 - Current
Associate of Science -
Danville Community College
Associate of Arts -
Danville Community College
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