Kacey Angel-Lee
San Antonio
Summary
Dedicated Registered Nurse with vast experience in geriatric care. Excels at customer service, patient and family advocacy, conflict resolution and providing nursing care to diverse populations. High level of autonomy, enjoys work travel, excellent communication skills, marketing and sales experience and an ability to lead by example.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Operations
C & N Renovation, Inc.
Dade City, FL
02.2024 - Current
- Oversaw budget management, ensuring adherence to financial guidelines and resource allocation.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Assisted Living Administrator
Westminster Suncoast
St. Petersburg, FL
09.2023 - 02.2024
- Oversaw daily operations ensuring compliance with state regulations and quality care standards.
- Developed and implemented resident care plans in collaboration with healthcare staff and families.
- Streamlined communication processes between departments to enhance resident satisfaction and care coordination.
- Managed budget allocations, optimizing resources while maintaining high-quality services for residents.
- Mentored new administrator on best practices in assisted living management and regulatory compliance.
- Analyzed feedback from residents and families to drive continuous improvements in facility operations.
- Worked in fast-paced environment with competing demands for time and attention.
Director of Nursing
Southern Comfort Home Care
04.2022 - 09.2023
- Monitor patient care and ensure delivery of high quality services
- Evaluate staff performance and provide feedback to ensure staff are meeting standards
- Creating and implementing compliance procedures including chart audits, training of staff and resolutions of grievances.
- Streamlined patient intake processes, resulting in increased efficiency and reduced waiting times.
- Collaborated with interdisciplinary teams to create individualized care plans tailored to patient needs.
- Fostered a culture of teamwork and communication among nursing staff, promoting collaborative problem-solving approaches.
Director of Nursing
Brightstar Care
11.2020 - 04.2022
- Patient assessment and care plan development
- Training and supervision of field staff
- Preparation for and key role participation in state survey
Director of Nursing/Administrator/Director of Clinical Services
Harmony Home Health/Etairos Health
04.2015 - 11.2020
- Collaboration with all department heads to achieve optimal outcomes for patients and company
- Hiring and training of Clinical Managers at multiple locations
- Travel between all locations throughout Florida for supervision and survey preparation
Elder Care Coordinator
Hill Law Group
05.2012 - 04.2015
- Client assessments to determine present and future levels of care needed
- Client placement within assisted living communities, long term care communities, memory care and coordination of care with home care companies.
- Marketing and speaking engagements within the community for potential clients, families and referral sources
Licensed Practical Nurse/Registered Nurse
Sunset Point Rehabilitation and Nursing
07.2008 - 07.2012
- Patient assessments, medication management, infusions, wound care and customer satisfaction
- Training new and mature staff on new software during EMR integration - Point Click Care
Education
AA, AS, BSN - Nursing
St. Petersburg College
Florida07-2011
Licensed Practical Nurse - undefined
Erwin Technical Center
07-1998
Skills
- Operational efficiency
- Strategic planning and execution
- Operations oversight
- Process improvements
Certification
- Certificate in Dementia Care, 2012-12-01, 20-320645
- Support Group Facilitator Training (Alzheimer's Association), 2012-09-01
- Elder Care Coordination (Stockton College), 2013-01-01
Timeline
Director of Operations
C & N Renovation, Inc.
02.2024 - Current
Assisted Living Administrator
Westminster Suncoast
09.2023 - 02.2024
Director of Nursing
Southern Comfort Home Care
04.2022 - 09.2023
Director of Nursing
Brightstar Care
11.2020 - 04.2022
Director of Nursing/Administrator/Director of Clinical Services
Harmony Home Health/Etairos Health
04.2015 - 11.2020
Elder Care Coordinator
Hill Law Group
05.2012 - 04.2015
Licensed Practical Nurse/Registered Nurse
Sunset Point Rehabilitation and Nursing
07.2008 - 07.2012
Licensed Practical Nurse - undefined
Erwin Technical Center
AA, AS, BSN - Nursing
St. Petersburg College