Hi, I’m
Kacey Finch Plummer
Internal Communications
Plano,TX
Summary
Dynamic communications professional with a proven track record of designing and executing strategic communication plans that enhance employee engagement, drive organizational change, and support business objectives. Proven expertise in managing multi-channel internal communication campaigns, leading change management initiatives, and partnering with senior leadership to align messaging across large enterprises. Strong project management and cross-functional collaboration skills drive success.
Overview
6
years of professional experience
Work History
Brinker International Inc.Dallas
Sr. Communications Specialist
09.2023 - Current
Job overview
- Serve as a trusted communications consultant to executive leaders and cross-functional partners, designing and executing strategies that drive alignment across enterprise-wide change initiatives, impacting 70,000+ employees.
- Lead change management communications for the company’s largest technology platform upgrade, advising executives and project teams to shape messaging that accelerates adoption and minimizes disruption.
- Develop and distribute a high-performing change management newsletter with a 96% average open rate, reinforcing key initiatives and influencing employee behavior across diverse audiences.
- Manage end-to-end planning and communications for biannual corporate town halls, ensuring alignment, connection and engagement for 500+ attendees.
- Spearhead benefits open enrollment communications as a strategic HR partner, applying insights and analytics to achieve an 8% increase in participation—the first year-over-year improvement in five years.
Brinker International Inc.Dallas
Communications Specialist
01.2022 - 09.2023
Job overview
- Collaborated with cross-departmental leaders to optimize communication cadence, channel effectiveness, and message consistency across multiple platforms.
- Revamped the corporate newsletter to boost employee engagement and efficiency, owning the process from ideation, focus groups, design, and relaunch.
- Elevated internal communications practices by leveraging omni-channel campaigns to reach, impact and influence employees.
- Developed and implemented comprehensive HR and wellbeing internal communication campaigns, tailoring content for varying employee populations.
- Collaborated with cross-departmental leaders to optimize communication cadence, channel effectiveness, and message consistency across multiple platforms.
Kepro (now Acentra Health)Remote
Marketing & Communications Specialist
05.2021 - 01.2022
Job overview
- Amplified employer brand presence by tripling LinkedIn followers within six months through targeted audience engagement.
- Supported internal communication strategies for mergers and acquisitions, facilitating smooth organizational integration and employee alignment.
- Authored executive leadership communications to support corporate mission and vision realignment.
UF Health Cancer CenterGainesville
Communications Specialist
01.2020 - 05.2021
Job overview
- Produced multi-channel communications, including newsletters, blogs, and social media content, to effectively engage 500+ clinical and research professionals.
- Managed the editorial calendar and crafted compelling storytelling initiatives focused on research achievements, staff recognition, and institutional events.
- Conducted interviews and developed press releases, news stories, and blog posts that enhanced the cancer center’s public image and internal reputation.
Education
University of FloridaGainesville, FL
Bachelor of Science from Journalism
12-2019
Skills
- Strategic communications
- Content development
- Change management
- Employee engagement
- Project management
- Cross-functional collaboration
- Editorial planning
- Executive messaging
Timeline
Sr. Communications Specialist
Brinker International Inc.
09.2023 - Current
Communications Specialist
Brinker International Inc.
01.2022 - 09.2023
Marketing & Communications Specialist
Kepro (now Acentra Health)
05.2021 - 01.2022
Communications Specialist
UF Health Cancer Center
01.2020 - 05.2021
University of Florida
Bachelor of Science from Journalism
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