Kacey Goosby
Amarillo,TX
Summary
Former Liability Claims adjuster, looking to re-establish my career in this expertise. Detail-oriented Examiner with 5 years of experience. Strong command of conflict resolution and negotiation combined with excellent reporting and research skills. Thorough understanding of claims process and making accurate liability decisions.
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Overview
6
6
years of professional experience
Work History
Intern-Recovery Advocate
Downtown Women’s Center
08.2024 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Enhanced client recovery by providing emotional support and practical guidance.
Waitress
Youngblood’s Cafe
08.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Waitress Trainee
Big Texan Steak Ranch
03.2019 - 08.2022
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Increased sales significantly by upselling higher-end products to customers.
Education
Basics
Amarillo College
Amarillo, TXHigh School Diploma -
Richard Milburn Academy
Amarillo, TX05.2006
Skills
- Teamwork and Collaboration
- Quick Learner
- Problem-Solving
- Multitasking and Organization
- Interpersonal and Social Skills
- Professionalism and Etiquette
- Microsoft Office Suite
- 5 years experience-Liability Claims Adjuster (2007-2012)
Timeline
Intern-Recovery Advocate
Downtown Women’s Center
08.2024 - Current
Waitress
Youngblood’s Cafe
08.2022 - Current
Waitress Trainee
Big Texan Steak Ranch
03.2019 - 08.2022
Basics
Amarillo College
High School Diploma -
Richard Milburn Academy
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