KACEY LIGGETT-CRAFT
New Leaf
Crete,IL
4
years of professional experience
Compassionate Healthcare Support Professional with formal training in phlebotomy and hands-on volunteer experience supporting individuals with developmental disabilities. Communicated effectively and contributed positively to team environments while demonstrating leadership and organization. Experienced in strategic planning and business development, driving venture success through innovative thinking and operational expertise.
Work History
Home-Based Bakery Entrepreneur
- Operated custom bakery business, overseeing baking, customer service, and overall operations
- Designed and crafted customized cakes, cookies, and pastries for special events, showcasing creativity and meticulous attention to detail
- Coordinated logistics to ensure smooth business operations and efficient service. including order tracking, scheduling, sanitation compliance, and budgeting
Volunteer Behavioral Support Assistant
4 Years 5 Months- Collaborated with recreational and behavioral therapists to deliver compassionate support for individuals facing developmental and mental health challenges
- Lead group and individual recreational activities to promote emotional well-being and social engagement
- Fostered safe, inclusive environment while assisting clients with daily tasks and implementing behavior reinforcement strategies
- Maintain clear communication with staff and families, demonstrating professionalism and empathy
- Entered data into internal systems while verifying details for completeness and consistency.
- Maintained records, files, and documentation to keep information organized and accessible.
Customer Stylist & Sales Associate
- Consistently exceeded sales goals through proactive customer engagement and relationship building
- Acted as a brand ambassador by providing exceptional service and cultivating customer loyalty
- Delivered personalized fashion guidance and styling support to diverse clientele
- Maintained visually appealing merchandise displays and ensured accurate product inventory
- coordinated client schedule timing and availability, ensuring proper support delivery
Education
High School Diploma - Biology
Member, Oliver Wilson Scholars Program – participated in a selective program fostering leadership, academic success, and community involvement among underrepresented students
Certified Phlebotomy Technician
Completed hands-on training in venipuncture, specimen collection, safety protocols, and patient care
High School Diploma
Participant, TRIO Program – involved in academic enrichment, college readiness, and mentoring opportunities for first-generation college-bound students
Skills
Program coordination
Customer Service & Sales
Goal setting
Strategic thinking
Leadership & Team Building
Organization & Time Management
Communication & Interpersonal Skills
Behavioral Support
Timeline
Customer Stylist & Sales Associate
Akira Clothing Store
01.2024 - 01.2024Read More
Volunteer Behavioral Support Assistant
New Leaf
01.2022 - 06.2026Read More
Crete-Monee High School
High School Diploma
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Phlebotomy Training Institute
Certified Phlebotomy Technician
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Home-Based Bakery Entrepreneur
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Grand Valley State University
High School Diploma from Biology
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