Kacey McCurdy
Brooklyn,United States
Summary
Customer-focused Front of House Team Member with several years of experience in every front area. Warm and detail-oriented food service professional with exceptional listening skills and memory to best engage customers and present and sell menu options. Committed to building immediate rapport with diners and maximizing restaurant sales.
Overview
6
6
years of professional experience
Work History
Front of House Associate
Footprints Cafe Express
Brooklyn, United States
05.2026 - Current
- Provided exceptional customer service in a fast-paced café environment.
- Engaged with customers to ensure satisfaction and address inquiries promptly.
- Communicated with customers about menu items and changes to support informed dining choices.
- Collaborated with kitchen staff to ensure timely order fulfillment during peak hours.
- Managed cash register operations and processed customer transactions accurately.
- Maintained cleanliness and organization of dining area and workstations.
- Pack orders accurately for third-party delivery and make sure everything is correct.
Food Runner and Server
The Shack at Hull Bay
Northside, U.S. Virgin Islands
08.2024 - 01.2026
- Greet guests and ensure a welcoming experience upon entry.
- Confirmed accuracy of food orders and delivered promptly to ensure timely service.
- Confirm accuracy of food orders, including special requests, and deliver promptly to customers.
- Organize and prioritize orders by time of placement.
- Managed closing duties, including trash disposal and bar restocking, to maintain cleanliness and readiness for next service.
- Fostered a welcoming atmosphere by engaging customers in meaningful conversations. and assure customer satisfaction
- Take customers' orders diligently and correctly.
- Manage closing duties, including trash disposal and bar restocking.
Provisioner
Moe's Fresh Market Red Hook
Saint Thomas, US Virgin Islands
11.2023 - 03.2025
- Maintained accurate and efficient order fulfillment and packaging.
- Streamlined order fulfillment and packaging processes to ensure accuracy and efficiency.
- Engaged with customers to clarify substitutions and modifications, enhancing overall satisfaction.
- Executed transaction processing and customer billing with precision to maintain financial integrity.
Beauty Advisor
Ulta Beauty
Brooklyn, United States
02.2023 - 07.2023
- Cultivated welcoming retail environment, improving customer satisfaction.
- Assisted with checkout and returns to enhance customer experience.
- Restructured store layout to optimize product placement for improved customer navigation. and product knowledge sharing.
Tutor
All Saints Cathedral School
Charlotte Amalie, USVI
01.2021 - 05.2021
- Tailored tutoring strategies to align with individual learning styles, improving student understanding.
- Facilitated peer-led learning sessions, increasing student confidence and academic performance.
- Fostered collaborative academic environment, enhancing student engagement and interaction.
Education
High School Diploma -
All Saints Cathedral School
Charlotte Amalie, St Thomas, USVIUniversity of The Virgin Islands
St. Thomas, VISkills
- Customer service
- Organized
- Reliable
- Team-oriented
- Eager to learn and contribute
- Quick and willing learner
- Strong work ethic
- Respectful and attentive communicator
Awards
- Salutatorian, All Saints Cathedral School
- Delta GEMS Scholarship Recipient
Timeline
Front of House Associate
Footprints Cafe Express
05.2026 - Current
Food Runner and Server
The Shack at Hull Bay
08.2024 - 01.2026
Provisioner
Moe's Fresh Market Red Hook
11.2023 - 03.2025
Beauty Advisor
Ulta Beauty
02.2023 - 07.2023
Tutor
All Saints Cathedral School
01.2021 - 05.2021
High School Diploma -
All Saints Cathedral School
University of The Virgin Islands