Kachet Saint Pierre
Fort Wayne,IN
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
Work History
Service Team Leader
Meijer
Fort Wayne, Indiana
04.2023 - Current
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Monitored employee performance and provided feedback on a regular basis.
- Conducted regular inventory counts throughout the year to maintain accurate records.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Supervised cash drawer balances and deposits of store receipts.
Lead Sales Associate
Aldi
Fort Wayne, Indiana
07.2018 - 04.2023
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Replenished items to maintain stock availability.
Education
Vocational Certification - Certified Nursing Aid
Ivy Tech Community College of Indiana
Indianapolis, IN08-2006
Skills
- Staff Training
- Performance Evaluations
- Shift Scheduling
- Operations Management
- Store Merchandising
- Retail Inventory Management
- Supply Ordering
- Talent Recruitment
Timeline
Service Team Leader
Meijer
04.2023 - Current
Lead Sales Associate
Aldi
07.2018 - 04.2023
Vocational Certification - Certified Nursing Aid
Ivy Tech Community College of Indiana
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