Kachyae Bush
Buffalo,NY
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Community Solutions Representative
Charter Communications, Spectrum
Buffalo, NY
01.2024 - Current
- Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.
- Assisted customers with order placement, returns, exchanges, and refunds.
- Answered customer inquiries promptly and professionally.
Rural Carrier Associate
United States Post Office
Chesapeake, VA
06.2023 - 10.2024
- Routed all classes of mail in sequence of delivery along established route.
- Entered change of address orders into computers to process forwarding address stickers.
- Scanned labels on letters or parcels to confirm receipt.
- Collected outgoing mail from post office boxes or from customers at their residences or places of business.
Shipfitter Apprentice
Bae Systems Inc.
Chesapeake , Virginia
08.2019 - 04.2022
- Operate pneumatic drills to cut through steel plates.
- Use measuring instruments such as calipers, micrometers and rulers for accurate measurements.
- Operated fabricating machines to bend and assemble metal components.
IRA Specialist
People Incorporated
Buffalo, NY
07.2014 - 12.2017
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Recorded client status progress and challenges in logbooks and reports.
Nurse Assistant
Catholic Health
Buffalo , NY
06.2016 - 10.2017
- Supplied, collected and emptied patient bedpans on frequent basis.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Answered signal lights, bells or intercom systems to determine resident needs.
Patient Care Assistant
Kaleida Health Buffalo General Hospital
Buffalo , NY
08.2014 - 03.2017
- Recorded patient conditions and vital signs before and after medical operations.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Monitored vital signs and reported changes to nursing staff.
- Provided assistance to nurses and other healthcare professionals in the delivery of patient care.
Education
Bachelor of Science -
Buffalo State University
Buffalo, SD05-2017
Skills
- Needs analysis
- Telephone reception
- Revenue generation
- Go-to-marketing
- Customer relations
- Retention strategies
Timeline
Community Solutions Representative
Charter Communications, Spectrum
01.2024 - Current
Rural Carrier Associate
United States Post Office
06.2023 - 10.2024
Shipfitter Apprentice
Bae Systems Inc.
08.2019 - 04.2022
Nurse Assistant
Catholic Health
06.2016 - 10.2017
Patient Care Assistant
Kaleida Health Buffalo General Hospital
08.2014 - 03.2017
IRA Specialist
People Incorporated
07.2014 - 12.2017
Bachelor of Science -
Buffalo State University
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