- I am a shift lead in training of the attractions department
which includes rides, laser tag, the ticket store, bowling and VR
- Assisted guests with boarding/entry procedures based on the attraction, enhancing the overall experience and satisfaction.
- Trained new team members on operational procedures and safety practices, fostering a collaborative environment.
- Collaborated with maintenance team to schedule routine equipment checks, improving uptime and reliability.
- Help guests with any inquiries about the facility that they may have
- Assist the guests in the ticket store wether that be with looking for a specific genre of an item or checking them out at the POS system