Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Kaci Newton

Certified Nursing Assistant (CNA)
High Point,NC

Summary

Dedicated and compassionate Certified Nursing Assistant with BLS, CPR, and AED certifications, and over six years of customer service experience. A communicative and dependable college student who thrives in fast-paced environments, consistently delivering exceptional service with empathy and efficiency. Skilled in multitasking, record management, and fostering positive patient and customer relationships. Passionate about contributing to supportive, uplifting workplaces that encourage growth and well-being.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
1
1
Language

Work History

Assistant Manager

Ivy & Leo
Greensboro, NC
01.2023 - 03.2025
  • Optimized inventory systems, boosting stock accuracy and minimizing surplus.
  • Enhanced customer strategies, increasing retention, and satisfaction.
  • Cultivated a supportive team atmosphere, improving morale and cooperation.
  • Evaluated sales data to guide decisions, driving revenue growth.
  • Managed transactions efficiently using POS systems.
  • Analyzed customer feedback data to identify trends, make improvements, and better understand client needs.

Front Office Administrat

Newton's Car Care
High Point, North Carolina
02.2021 - 08.2024
  • Enhanced office operations, boosting client satisfaction and efficiency.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Coordinated schedules with technicians, ensuring timely service delivery.
  • Built client rapport, promoting repeat business through strong communication.
  • Maintained transaction records, reducing errors and ensuring policy compliance.
  • Handled approximately 30 calls with proper etiquette, directing inquiries effectively.

Barista

Debeen Espresso
High Point, North Carolina
01.2019 - 01.2022
  • Crafted espresso drinks, boosting customer satisfaction and repeat visits.
  • Engaged warmly with customers, fostering loyalty and positive reviews.
  • Managed inventory, ensuring timely supply and reducing waste.
  • Handled transactions efficiently, maintaining cash register accuracy.
  • Assisted in opening/closing tasks, and maintaining a clean and organized cafe.

Education

No Degree - Undecided

Appalachian State University
Boone, NC
08.2024 - Current

CNA Certification -

Caldwell Community College And Technical Institute
Boone, NC
09.2024 - 12.2024

High School Diploma -

High Point Central High School
High Point, NC
08.2018 - 08.2022

Skills

  • Operations Management and Administrative Skills

  • Operations Management and Administrative Skills

  • Operations Management and Administrative Skills

  • Operations Management and Administrative Skills

  • Operations Management and Administrative Skills

  • Operations Management and Administrative Skills

  • Operations Management and Administrative Skills

  • Operations Management and Administrative Skills

  • Operations Management and Administrative Skills

  • Operations Management and Administrative Skills

  • Operations Management and Administrative Skills

  • Operations Management and Administrative Skills

  • Operations Management and Administrative Skills

Certification

CNA

Timeline

CNA

12-2024

BLS

12-2024

CPR

12-2024

AED

12-2024

CNA Certification -

Caldwell Community College And Technical Institute
09.2024 - 12.2024

No Degree - Undecided

Appalachian State University
08.2024 - Current

Assistant Manager

Ivy & Leo
01.2023 - 03.2025

Front Office Administrat

Newton's Car Care
02.2021 - 08.2024

Barista

Debeen Espresso
01.2019 - 01.2022

High School Diploma -

High Point Central High School
08.2018 - 08.2022

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Kaci NewtonCertified Nursing Assistant (CNA)