Kaci N. Hayes, RN, BSN
Milton,FL
Summary
Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
RN, Triage Supervisor
Davies Group, AmeriSys Workers Compensation
Remote, Florida
06.2022 - Current
- Act in a leadership capacity to ensure the smooth and efficient running of the Triage unit, assuring protocols, policy and procedure set-forth by AmeriSys are maintained
- Train staff in job duties as necessary to ensure compliance with policy and procedure
- Responsible for the effective and proactive leadership of staff within the unit, including timely and effective performance management, monitoring attendance and other personnel-related functions - in conjunction with manager and HR
- Manage the Exposure program
- Perform monthly audits on nurses and return to work facilitator's claims
- Review Triage TCM work product on a regular basis to ensure work product is satisfactory according to all policy and procedure
- Support the protocols, policies and procedures of AmeriSys, and the contracted performance standards; promote development identifying teammate potential to assign to projects or internal programs; promote a positive environment; support peers
- Maintain all required reports and logs for the QA of the Triage department
- Serve on Grievance and Quality Assurance committees
RN, Program Director
MENTOR NETWORK, NeuroRestorative
Las Vegas, NV
05.2020 - 07.2021
- Manage the day-to-day operations of three neurological rehabilitation facilities including organization and implementation of direct supports, person-centered planning, health care advocacy, stakeholder relations, regulatory compliance, recruiting, retention, staffing, training, safety, budgeting and financial management, and maintenance of the physical environment
- Ensure compliance with company policies and procedures, and regulatory requirements
- Review medical records for potential patients to ensure their level of care meets the requirements of state regulations, as well as concurrent review of admitted patients
- Manage program staff members including performance evaluations, scheduling, and orientation
- Make recommendations and/or decisions on employee hires, transfers, promotions, salary changes, corrective action, and terminations
- Complete insurance authorizations and appeals
- Build and maintain relationships with key stakeholders, including clients, vendors, and community partners
- Successfully completed and retained a 3-year CARF accreditation for all facilities
Psychiatric Registered Nurse
Spring Mountain Treatment Center
Las Vegas, NV
05.2019 - 05.2020
- Utilization of the nursing process to maintain a safe and therapeutic environment
- Nursing assessments based on individual, age specific, developmental needs within 24 hours of admission
- Instruct individuals, families, or groups on topics such as health education and disease prevention
- Participate as a member of the Performance Improvement Committee
Licensed Practical Nurse
Walton County Sheriff's Office Jail
DeFuniak Springs, FL
01.2016 - 01.2018
- Daily medical treatment and electronic charting; wound care and dressings, medication administration and ordering, injections, lab draws
- Complete routine sick calls and respond to medical or psychiatric emergencies
- Confer with jail physician on significant inmate medical problems
Education
Bachelor of Science - Nursing
Capella University
01-2024
Associate of Science - Nursing
Northwest Florida State College
Niceville, FL01-2018
Skills
- Clinical Staff Management
- Employee Development
- Detail-Oriented Approach
- Strong Interpersonal Skills
- Database Software Proficiency
- Managing deadlines
- High level of autonomy
- Healthcare Advocacy
- Data Acquisition
- Healthcare billing
Certification
State of Florida Registered Nurse, Multistate License
Timeline
RN, Triage Supervisor
Davies Group, AmeriSys Workers Compensation
06.2022 - Current
RN, Program Director
MENTOR NETWORK, NeuroRestorative
05.2020 - 07.2021
Psychiatric Registered Nurse
Spring Mountain Treatment Center
05.2019 - 05.2020
Licensed Practical Nurse
Walton County Sheriff's Office Jail
01.2016 - 01.2018
State of Florida Registered Nurse, Multistate License
Bachelor of Science - Nursing
Capella University
Associate of Science - Nursing
Northwest Florida State College
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