KACI POOL
Fayetteville,AR
Summary
Successful Corporate Trainer skilled at developing, implementing and optimizing corporate training programs. Data-driven leader with hardworking approach and clear focus on strengthening companies from inside out. Successful integrating multimedia strategies to diversify instruction and maximize success.
Overview
13
13
years of professional experience
Work History
Technical Trainer & Operator Qualification Evaluator
Black Hills Energy
01.2022 - Current
- Created, developed, improved, and delivered high-quality technical training to employees through distance learning, instructor-led and hands-on learning methods
- Partnered with peers, vendors, industry associations and both internal and external experts to identify and improve training content to enhance employee task mastery
- Proctored test and function as an Operator Qualification Evaluator, conducting hands-on performance evaluations in accordance with federal, state, and company mandated policies and procedures
- Maintained detailed records of employee progress throughout training programs, allowing managers to easily track improvements over time.
- Maintained open communication with Operations personnel, Quality Management Department personnel, and direct supervisors
- Input training records into Learning Management System
- Assisted in the new Learning Management System rollout as an administrator
- Performed technical training instructor led trainings and hands-on training
- Assessed the knowledge, skills, and abilities of employees by performing tasks and assignments
- Assisted in reviewing, improving and developing training content and materials
- Provided technical support to managers, supervisors, and field personnel
- Enhanced employee technical skills by developing comprehensive training modules and hands-on workshops.
- Streamlined company-wide onboarding process with the development of an easy-to-follow technical orientation program.
- Evaluated training effectiveness through regular feedback surveys, making necessary adjustments to course content as needed.
- Blended traditional learning approaches with existing and new technologies and used variety of learning tools to create and deliver learning programs that produced results.
- Supported IT department in resolving complex issues, applying extensive knowledge of various technologies and systems.
- Collaborated with subject matter experts to develop tailored courses for specific roles within the organization.
Educator
Springdale Public Schools-Gene George Elementary
01.2013 - 01.2022
- Planned and monitored the implementation of technology-based e-learning programs, increasing student engagement
- Deliver exceptional support in the development of the latest curriculum for development training
- Mitigated impact of school shut down by creating virtual curriculum for at-home learning; adapted swiftly and mastered new technologies and concepts to accommodate the learning requirements of all learners
- Devise and deploy new reporting policies, processes, and procedures in close collaboration with the senior leadership team through the execution of strategic planning
- Ensured program alignment towards strategic goals and objectives
- Communicated all learning and performance objectives, schedules, and training assessments
- Produce, organize, and publish written and audio-visual resources to integrate effective learning practices, interactive experiences, and hands-on learning opportunities
- Worked collaboratively with all stakeholders to uphold and advance the mission, vision, and values of the work environment
- Gathered and analyzed relevant data to track progress and initiate necessary changes to instruction
- Created and nurtured internal partnerships across departments and built strategic, trusting relationships
- Improved individual perseverance and resilience by setting goals/objectives and providing real support
- Provided one-on-one teaching to individuals to improve skillset, while maintaining data for compliance records
- Created high-impact presentations by using various technology platforms such as google docs/slides and Microsoft
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
- Collaborated with colleagues to develop cross-curricular projects, enhancing student learning through interdisciplinary connections.
- Utilized innovative teaching strategies to effectively engage students in learning.
- Led professional development sessions for fellow teachers on topics such as technology integration or assessment design, contributing to a culture of ongoing improvement within the school community.
- Collaborated with colleagues to align curriculum and share best teaching practices, improving overall department effectiveness.
- Led professional development workshops, sharing innovative teaching strategies with peers.
Educator - Intern
Springdale Public Schools-Gene George Elementary
01.2012 - 01.2013
- Led classroom discussions, facilitating students to explore concepts and broaden horizons
- Designed instructional material, including visuals and digital presentations to support lesson plans
- Established a learning-focused and friendly environment for students from diverse cultural and socioeconomic backgrounds
- Liaised with students, parents, and faculty to provide candid and honest feedback as well as discusses instructional strategies
- Addressed and resolved students' needs by collaborating with colleagues
- Boosted student involvement and hands-on learning by leveraging various engaging and exciting activities
- Promoted student-centered learning by analyzing, revising, and updating lesson plans and course content
Education
Master of Arts - Teaching
University of Arkansas
Fayetteville, AR01.2013
Bachelor of Science - Education
University of Arkansas
Fayetteville, AR01.2012
Skills
- Organizational Skills
- Strategic Planning and Execution
- Data Management & Analytics
- Adult & Corporate Learning
- Tech Enhancements
- Training Evaluation
- Adaptability to Change
- Assessment skills
- Coaching and Mentoring
- Creativity and Innovation
- Learning Management Systems
- Strong presentation skills
Timeline
Technical Trainer & Operator Qualification Evaluator
Black Hills Energy
01.2022 - Current
Educator
Springdale Public Schools-Gene George Elementary
01.2013 - 01.2022
Educator - Intern
Springdale Public Schools-Gene George Elementary
01.2012 - 01.2013
Bachelor of Science - Education
University of Arkansas
Master of Arts - Teaching
University of Arkansas
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