Front Desk Associate
Wimbledon Tennis & Recreation Center
Greenville, NC
01.2022 - Current
- Maintained cleanliness and organization of front desk area.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used internal software to process reservations, check-ins.
- Answered guest questions and referred to local points of interest.
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Collected fees and payments.
