Kaci Whiteside
Belton,MO
Summary
Dynamic and detail-oriented professional with experience at Me 2 You Career Academy, excelling in customer service and patient care. Demonstrated expertise in venipuncture techniques and effective communication, ensuring high-quality patient experiences. Proven ability to collaborate in team settings while maintaining a strong focus on client relations and satisfaction.
Diligent Phlebotomist with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Dedicated Phlobotomistwith excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Me 2 You Career Academy
07.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Student( Phlebotomist)
Me 2 You Career Academy
01.2025 - 03.2025
- Fostered trust among patients by carefully explaining procedures and addressing any concerns or questions before beginning the blood draw.
- Exceeded quality assurance standards with meticulous attention to detail during each step of the phlebotomy process.
- Collaborated effectively with other healthcare professionals to ensure seamless care coordination and enhance overall patient experience.
- Enhanced patient comfort by utilizing proper phlebotomy techniques and maintaining a calm demeanor during blood draws.
- Ensured accurate results by strictly adhering to established protocols for specimen collection, handling, and labeling.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Rooming Patients
Kansas City Alergy and Asthma
06.2022 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
Phlebotomy - Phlebotomy
Me 2 You Career Academy
9808 E 66th Terr03-2025
High School Diploma -
Belton High School
Belton, MO05-2019
Skills
- Venipuncture techniques
- Patient care
- Specimen handling
- Customer service
- Attention to detail
- Team collaboration
- Effective communication
- Customer and client relations
- Time management
- Telephone skills
Certification
Phlobotomy
CPR/BLS
CPR / BLS Certification
II have my Phlebotomy Certification also i have a current CPR/BLS certification
Timeline
Student( Phlebotomist)
Me 2 You Career Academy
01.2025 - 03.2025
Receptionist
Me 2 You Career Academy
07.2024 - Current
Rooming Patients
Kansas City Alergy and Asthma
06.2022 - 07.2024
Phlebotomy - Phlebotomy
Me 2 You Career Academy
High School Diploma -
Belton High School
Similar Profiles
Abigail JohnsonAbigail Johnson
Medical Assistant/Phlebotomist Instructor at Me 2 You Career AcademyMedical Assistant/Phlebotomist Instructor at Me 2 You Career Academy
Mohammed Ashar MadarMohammed Ashar Madar
Architectural Drafter at Wings 2 CareerArchitectural Drafter at Wings 2 Career
Madison ThomasMadison Thomas
CNA Program Student at Career Academy & Technical SchoolCNA Program Student at Career Academy & Technical School