Taniyah Holland
Brooklyn
Summary
Compassionate healthcare professional with hands-on experience in EKG and phlebotomy. Proven ability to coordinate patient care and manage check-ins efficiently. Strong communicator dedicated to enhancing patient experiences and ensuring safety within healthcare settings.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Nyc Midtown Clinic
New York
02.2026 - Current
- Managed patient check-ins and verified insurance information to ensure smooth patient flow.
- Scheduled appointments using electronic health record systems efficiently.
- Assisted medical staff with administrative tasks and addressed patient inquiries to enhance service quality.
- Greeted patients and answered phone calls in a friendly manner.
- Processed patient payments and resolved billing inquiries to maintain accurate financial records.
Medical Assistant (Paid Internship)
AG Clinic
Brooklyn
10.2025 - 01.2026
- Administered injections, medications, and treatments according to physician instructions.
- Assisted physicians with patient care by taking vital signs, documenting patient histories, and preparing patients for examinations.
- Collected and processed lab samples for testing accurately.
- Prepared examination rooms and sterilized equipment for procedures.
- Facilitated patient check-in and check-out processes, validated insurance, and maintained accuracy in registration and documentation.
- Collaborated with healthcare team members to coordinate patient care, optimize clinic operations, and ensure compliance with healthcare regulations.
Personal Care Aid
Heart to Heart Home Care
Brooklyn
07.2024 - 03.2025
- Delivered compassionate, patient-centered care to residents by assisting with daily living activities like bathing, dressing, and grooming, enhancing comfort and dignity.
- Monitored residents' health status, promptly reporting changes or concerns to nursing staff to facilitate timely intervention.
- Documented care provided, including vital signs and behavior, while ensuring adherence to confidentiality standards.
Security Officer
Arrow Security
Jamaica
10.2023 - 04.2024
- Implemented security measures while respecting residents' rights to create a secure community atmosphere.
- Monitored for unusual activity and enforced facility safety protocols, contributing to overall safety and security.
- Acted promptly in emergency situations, delivering first aid and support until professional medical assistance arrived.
Sales Associate
Staples
BROOKLYN
07.2022 - 10.2023
- Assisted customers in locating specific products, addressing inquiries, and providing tailored product recommendations.
- Resolved customer inquiries and complaints with professionalism and care.
- Utilized knowledge of current promotions and store policies to enhance sales effectiveness.
- Operated point-of-sale systems for transactions and returns efficiently.
- Organized merchandise displays to enhance customer engagement and visibility.
- Coordinated with team members to optimize stock levels on the sales floor.
Education
EKG Technician Certification - MedCA
Manhattan School of Computer Technology
Brooklyn01-2025
Phlebotomy Technician Certification - MedCA
Manhattan School of Computer Technology
Brooklyn01-2025
Train and Earn Program - CNA Coursework
Edith and Carl Marks JCH of Bensonhurst
Brooklyn01-2025
High School Diploma -
Brooklyn Community Arts and Media High School
Brooklyn01-2022
Skills
- Appointment scheduling
- Insurance verification
- Electronic health records
- Patient billing
- Clinical documentation
- Patient care coordination
- Medical terminology
- Vital signs monitoring
- Venipuncture techniques
- Specimen collection
- EKG monitoring
- Lead placement
- Tracing interpretation
- Time management
Timeline
Medical Receptionist
Nyc Midtown Clinic
02.2026 - Current
Medical Assistant (Paid Internship)
AG Clinic
10.2025 - 01.2026
Personal Care Aid
Heart to Heart Home Care
07.2024 - 03.2025
Security Officer
Arrow Security
10.2023 - 04.2024
Sales Associate
Staples
07.2022 - 10.2023
EKG Technician Certification - MedCA
Manhattan School of Computer Technology
Phlebotomy Technician Certification - MedCA
Manhattan School of Computer Technology
Train and Earn Program - CNA Coursework
Edith and Carl Marks JCH of Bensonhurst
High School Diploma -
Brooklyn Community Arts and Media High School