Kacie Kritner
Cullman
Summary
Dynamic professional with extensive experience at Walmart, excelling in operations management and staff training. Proven ability to enhance productivity and optimize inventory levels, while fostering a collaborative team environment. Skilled in decision-making and problem-solving, consistently delivering exceptional customer service and driving sales growth through effective merchandising strategies.
Along with my skills in retail I also have skills in organization, people relations, and time management. I use these skill weekly to lead my churches children’s ministry while teaching and leading the children I am also in communication with the parents on what we are learning and handle any situations involving issues in a calm, respectful but effective manner.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
Walmart
Cullman, AL
04.2017 - 02.2020
- Assisted in daily operations and inventory management to ensure optimal stock levels.
- Trained new team members on store policies, customer service standards, and operational procedures.
- Collaborated with department managers to streamline processes and enhance productivity across teams.
- Implemented efficient scheduling practices to optimize staff allocation during peak hours.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Oversaw daily operations to maintain store cleanliness and organization.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Filed and organized paperwork for the store and associates
Electronics Department Manager
Walmart
Cullman, AL
02.2013 - 04.2017
- Managed daily operations of electronics department, ensuring adherence to company standards.
- Oversaw inventory management, optimizing stock levels and minimizing shrinkage.
- Trained and mentored team members on product knowledge and customer service techniques.
- Implemented merchandising strategies to enhance product visibility and drive sales growth.
Sales Associate
Walmart
Cullman, AL
08.2011 - 02.2013
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained clean and organized sales floor, ensuring product displays were visually appealing.
- Operated cash register efficiently, handling transactions accurately and providing change promptly.
- Collaborated with team members to restock merchandise and manage inventory levels effectively.
Education
High School Diploma -
Fairview High School
Cullman, AL05.2010
Skills
- Decision-making
- Problem-solving
- Time management
- Staff training and development
- Task delegation
- Staff management
- Operations management
- Orientation and training
- Business administration
- Multitasking and organization
- Policy administration
- Professional and courteous
Certification
Licensed Substitute teacher in Cullman County
Timeline
Assistant Manager
Walmart
04.2017 - 02.2020
Electronics Department Manager
Walmart
02.2013 - 04.2017
Sales Associate
Walmart
08.2011 - 02.2013
High School Diploma -
Fairview High School