Summary
Overview
Work History
Education
Skills
COMMUNICATION
Timeline
Generic
Kacie Livesay

Kacie Livesay

Jackson,MO

Summary

Professional sales specialist bringing strong ability to drive revenue growth through strategic planning, client relationship management, and effective communication. Skilled in identifying market opportunities, negotiating deals, and delivering compelling sales presentations. Consistently contributes to team success with focus on collaboration, adaptability, and achieving measurable results. Recognized for reliability and ability to thrive in fast-paced environments.

Overview

17
17
years of professional experience

Work History

Sales Specialist

American Family Insurance
06.2022 - Current
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
  • Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
  • Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.

Wellness Coordinator

Chateau Girardeau Nursing Facilities
01.2010 - 01.2022
  • Served as a liaison between employees and management, addressing concerns related to workplace wellness policies and practices.
  • Collected and tracked information about participation and outcomes of individual programs.
  • Organized schedules for comprehensive group fitness programs.
  • Maintained up-to-date knowledge of industry trends and best practices in health promotion, integrating innovative approaches into ongoing wellness programming.
  • Enhanced employee well-being by designing and implementing comprehensive wellness programs.

Assistant Financial Representative

Northwestern Mutual
01.2009 - 01.2010
  • Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
  • Improved financial reporting accuracy by streamlining data collection and analysis processes.
  • Assisted in the development of long-term financial plans, supporting company growth objectives.
  • Worked closely with sales teams to analyze sales performance data, providing insights into revenue-generating initiatives'' effectiveness.
  • Worked with clients with life, long-term care or disability insurance accounts to increase profitability and account longevity.

Education

Bachelors of Science - University Studies

Southeast Missouri State University
01.2009

Associates Degree - Applied Science

Shawnee Community College
01.2007

Skills

  • Advise individual and commercial clients on insurance needs Offering customized policy solutions in life, home, auto, and commercial Generate new business through cold calling, referral programs, and networking events Staying current on industry trends, and product knowledge to better serve clients and meet sales targets
  • Customer service and care
  • Client relations
  • Upselling and cross selling
  • Sales presentations
  • Team collaboration
  • Relationship building

COMMUNICATION

Build and maintain relationships with clients through proactive communication, policy reviews, and responsive service resulting in driving high retention and client satisfaction rates. Working closely with underwriters, customer service representatives, and team members to deliver a seamless client experience.

Timeline

Sales Specialist

American Family Insurance
06.2022 - Current

Wellness Coordinator

Chateau Girardeau Nursing Facilities
01.2010 - 01.2022

Assistant Financial Representative

Northwestern Mutual
01.2009 - 01.2010

Associates Degree - Applied Science

Shawnee Community College

Bachelors of Science - University Studies

Southeast Missouri State University

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