Kacie Orr
Thornville,OH
Summary
Experienced Human Resources professional with nearly a decade of expertise in leave of absence management. Proficient in handling short-term disability leaves while adhering to Federal and State FMLA guidelines and ensuring compliance with ADA regulations. Demonstrates strong communication skills when collaborating with management and leadership to ensure comprehensive compliance in all aspects of leave management. Adept at providing valuable training and development opportunities for team members.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Benefits Supervisor
Big Lots
05.2024 - Current
- Ensures team processes and manages leave of absence timely and accurately while making sure payments are processed for eligible associates
- Assumes responsibilities of training/development, performance assessments and disciplinary action
- Responds to, research and resolves escalated associate concerns
- Advises management of trends and problems
- Manage own workload of leave of absence and short-term disability while ensuring compliance with special state paid leaves
- Maintain communication with associates on leave
- Submits disability claims to CA EDD, NY Guardian, MA PFML
- Manage modified duty and facilitate return to work within ADA guidelines
- Submits life insurance claims to carrier
- Handles Intermittent FMLA tracking and monitoring
- Process NMSN/Court Orders, updating insurance carrier of changes
- Process Tuition Reimbursement Applications and Benefits
Benefits Administrator
Big Lots
06.2022 - 05.2024
- Assisted manager with implementing new life insurance carrier and life claims processing
- Assisted supervisor with leave management and tracking
- Began training new associates and updating policies/procedures
- Handle and process leave of absence, short-term disability and FMLA
- Maintain communication with management to ensure leave compliance
Senior Benefits Coordinator
Big Lots
05.2019 - 06.2022
- Began processing short-term disability leaves while still handling FMLA/leave of absence
- Answer associate calls and address issues/concerns
- Helped develop and implement new leave tracking system and created training documents to provide to team
- Provided guidance and created procedures to assist during quarantine
Benefits Coordinator
Big Lots
06.2017 - 05.2019
- Handle all part-time leave of absence and FMLA
- Distribute incoming faxes and emails to team
- Answer incoming phone calls and handle accordingly
Workers Compensation Claims Examiner
Big Lots
11.2015 - 06.2017
- Process work related injuries resulting in medical treatment
- Facilitate return to work and maintain communication with TPA and Nurse Case Management Teams
- Update management on associate status and return to work
- Partner with legal team to provide documentation if needed
Workers Compensation Clerk
Big Lots
02.2015 - 11.2015
- Process work related injuries resulting in no medical treatment
- Distribute incoming faxes, emails, voicemails to team
- Manage paper filing system to keep records up to date
- Assist on-site occupational nurse and work in clinic
Education
Ohio Institute of Health Careers
Columbus, OHSkills
- Peoplesoft
- Reflexis
- Microsoft Office
- OnBase-Hyland
Certification
ASPIRE High Potential Development Program November2022
Areas of Expertise
HR Policies | FMLA/ADA | Leave of Absence | Short-Term Disability | Modified Duty Accommodation | California EDD/CFRA | Massachusetts PFML | Training | Communication | Compliance | Critical Thinking | Organization | Conflict Resolution
Timeline
Benefits Supervisor
Big Lots
05.2024 - Current
Benefits Administrator
Big Lots
06.2022 - 05.2024
Senior Benefits Coordinator
Big Lots
05.2019 - 06.2022
Benefits Coordinator
Big Lots
06.2017 - 05.2019
Workers Compensation Claims Examiner
Big Lots
11.2015 - 06.2017
Workers Compensation Clerk
Big Lots
02.2015 - 11.2015
Ohio Institute of Health Careers
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