Kacy Dominguez
Cricket Wireless
2326 Wcr 123 ,Midland
2
Languages
4
years of professional experience
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Work History
Sales Representative
1 Year 11 Months- Assisted customers with wireless plan selection and device recommendations based on individual needs.
- Processed activations, upgrades, and account changes accurately through point-of-sale
- Exceeded sales targets through effective planning and goal setting.
Front Desk Receptionist
2 Years 7 Months- Managed guest check-in and check-out processes, ensuring accurate room assignments and prompt service.
- Processed reservations, cancellations, and billing details using hospitality property systems.
- Answered multi-line phone calls and resolved guest inquiries with professional, courteous communication.
- Coordinated with housekeeping and maintenance to support room readiness and guest satisfaction.
Education
- Psychology
Skills
Customer service
Customer relationship building
Social media marketing
Customer retention
Attention to detail
Time management
Telephone etiquette
Problem-solving skills
Hospitality services
File organization
Office administration
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Representative
Cricket Wireless
08.2023 - 07.2025Read More
Front Desk Receptionist
Ambridge Hospitality
01.2021 - 08.2023Read More
South University Savannah
from Psychology
Read More