Kacy Littleton
Columbus,IN
Summary
I am self motivated, hard working and able to learn and excel in multiple areas.
I am very dependable and willing to do what is needed to complete any task.
I work well with others or on my own.
Overview
25
25
years of professional experience
Work History
CDL Class B Driver
WM Trash Service
Columbus, IN, IN
09.2022 - Current
- Maintained safe driving habits to protect property and general public on roadways.
- Followed regular schedule of pickups for individual customers and groups.
- Reported any accidents or incidents immediately to supervisor.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Provided courteous service to customers during pickup and delivery process.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Inspected truck before and after trips, documenting any issues or malfunctions.
- Consistently monitored fuel levels throughout shift.
- Complied with Department of Transportation regulations for hours of service.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Retained valid proof of insurance and registration in vehicles.
- Followed all applicable traffic laws and safety regulations while driving.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
Class B CDL Truck Driver
Ray's Trash Service
Columbus, IN
05.2017 - 08.2022
- Loaded and unloaded containers from trucks, ensuring materials were properly secured.
- Identified potential hazards on the roadways and took appropriate action to avoid them.
- Maintained contact with supervisors regarding work schedule changes or job assignments.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Maintained communication with dispatch regarding pick-up and delivery times and routes.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Communicated any delays or issues encountered during route to dispatch personnel immediately.
- Maintained cleanliness of cab area at all times including washing windows as needed.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Maintained safe driving habits to protect property and general public on roadways.
Class B CDL Driver
Rumpke of Indiana
Columbus, IN
05.2008 - 05.2017
- I was a utility driver. I covered whatever route needed to be covered at the time. It could change daily.
- Encompassed reliability and dependability by being available for assignments on short notice.
- I was certified to drive five different types of vehicles and was a trainer in all five vehicles also.
- Maintained clean driving record by following safety protocols and strictly adhering to traffic laws.
- Worked well with dispatchers to communicate route and schedule changes.
Supervisor
Rumpke of Indiana
Columbus, IN
06.2002 - 05.2008
- Supervisor over the roll off division. I managed sixteen to eighteen drivers daily.
- Assisted in dispatching loads and prioritizing them.
- Responsible for yearly evaluations, disciplinary actions and safety training.
- Met with customers to ensure their needs were met.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Participated in conferences related to industry trends or organizational developments.
- Monitored operations and reviewed records and metrics to understand company performance.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Maintained positive working relationship with fellow staff and management.
Dispatcher
Rumpke of Indiana
Columbus, IN
12.1998 - 06.2002
- Scheduled eighteen day shift drivers and six night shift drivers loads daily.
- Resolved customer complaints related to service issues or delays.
- Set schedules, implemented new policies, and worked with managers to optimize operational procedures and establish clear objectives.
- Spoke with multiple customers daily.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Worked with routing specialists, route managers and service department to optimize routes.
- Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
- Advised personnel about accidents, weather conditions or other hazards.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
Skills
- Problem-Solving Capabilities
- Scheduling
- Performance Management
- Performance Improvement
- Team Leadership
- Workflow Planning
Timeline
CDL Class B Driver
WM Trash Service
09.2022 - Current
Class B CDL Truck Driver
Ray's Trash Service
05.2017 - 08.2022
Class B CDL Driver
Rumpke of Indiana
05.2008 - 05.2017
Supervisor
Rumpke of Indiana
06.2002 - 05.2008
Dispatcher
Rumpke of Indiana
12.1998 - 06.2002