Summary
Overview
Work History
Skills
Timeline
Generic

Kacy Littleton

Columbus,IN

Summary

I am self motivated, hard working and able to learn and excel in multiple areas.

I am very dependable and willing to do what is needed to complete any task.

I work well with others or on my own.

Overview

25
25
years of professional experience

Work History

CDL Class B Driver

WM Trash Service
Columbus, IN, IN
09.2022 - Current
  • Maintained safe driving habits to protect property and general public on roadways.
  • Followed regular schedule of pickups for individual customers and groups.
  • Reported any accidents or incidents immediately to supervisor.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Provided courteous service to customers during pickup and delivery process.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Inspected truck before and after trips, documenting any issues or malfunctions.
  • Consistently monitored fuel levels throughout shift.
  • Complied with Department of Transportation regulations for hours of service.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Retained valid proof of insurance and registration in vehicles.
  • Followed all applicable traffic laws and safety regulations while driving.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.

Class B CDL Truck Driver

Ray's Trash Service
Columbus, IN
05.2017 - 08.2022
  • Loaded and unloaded containers from trucks, ensuring materials were properly secured.
  • Identified potential hazards on the roadways and took appropriate action to avoid them.
  • Maintained contact with supervisors regarding work schedule changes or job assignments.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Maintained communication with dispatch regarding pick-up and delivery times and routes.
  • Identified needs of customers promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Communicated any delays or issues encountered during route to dispatch personnel immediately.
  • Maintained cleanliness of cab area at all times including washing windows as needed.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Maintained safe driving habits to protect property and general public on roadways.

Class B CDL Driver

Rumpke of Indiana
Columbus, IN
05.2008 - 05.2017
  • I was a utility driver. I covered whatever route needed to be covered at the time. It could change daily.
  • Encompassed reliability and dependability by being available for assignments on short notice.
  • I was certified to drive five different types of vehicles and was a trainer in all five vehicles also.
  • Maintained clean driving record by following safety protocols and strictly adhering to traffic laws.
  • Worked well with dispatchers to communicate route and schedule changes.

Supervisor

Rumpke of Indiana
Columbus, IN
06.2002 - 05.2008
  • Supervisor over the roll off division. I managed sixteen to eighteen drivers daily.
  • Assisted in dispatching loads and prioritizing them.
  • Responsible for yearly evaluations, disciplinary actions and safety training.
  • Met with customers to ensure their needs were met.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Participated in conferences related to industry trends or organizational developments.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Maintained positive working relationship with fellow staff and management.

Dispatcher

Rumpke of Indiana
Columbus, IN
12.1998 - 06.2002
  • Scheduled eighteen day shift drivers and six night shift drivers loads daily.
  • Resolved customer complaints related to service issues or delays.
  • Set schedules, implemented new policies, and worked with managers to optimize operational procedures and establish clear objectives.
  • Spoke with multiple customers daily.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Worked with routing specialists, route managers and service department to optimize routes.
  • Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
  • Advised personnel about accidents, weather conditions or other hazards.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.

Skills

  • Problem-Solving Capabilities
  • Scheduling
  • Performance Management
  • Performance Improvement
  • Team Leadership
  • Workflow Planning

Timeline

CDL Class B Driver

WM Trash Service
09.2022 - Current

Class B CDL Truck Driver

Ray's Trash Service
05.2017 - 08.2022

Class B CDL Driver

Rumpke of Indiana
05.2008 - 05.2017

Supervisor

Rumpke of Indiana
06.2002 - 05.2008

Dispatcher

Rumpke of Indiana
12.1998 - 06.2002

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Kacy Littleton